Promotion Overview
- The SpeedUp promotion is available exclusively to new and existing (upgrading) RSAWEB customers residing in selected areas and on the MetroFibre (MFN) network.
- Eligible customers will pay the standard price for their selected package and receive increased bandwidth (Promotional Speed) for 12 months.
- This offer is valid for new customers from the date of activation and for upgrading customers from the date of upgrade.
Eligibility
- New customers
- Must reside in eligible areas covered by the MFN network.
- Existing customers
- Must have an existing RSAWEB MFN package.
- Can upgrade to take advantage of the SpeedUp promotion, provided their current monthly fee is lower than the upgraded package’s monthly fee.
- The MFN FTTH 25/25Mbps SpeedUp75 Uncapped package is not eligible for regrades within this promotion.
Duration and Pricing
- The Promotional Speed will be available for 12 months from the activation or upgrade date.
- During the promotional period, the Monthly Subscription rates are not fixed and are subject to RSAWEB’s standard pricing adjustments.
Applicable Areas and End Dates
- The promotion is available only to customers residing within the specified areas and addresses as detailed below.
- Each area has an associated promotion end date, after which new activations or upgrades will no longer be eligible for the SpeedUp promotion.
| Applicable Areas | Specified Addresses/Areas | End Date |
| Isipingo | Isipingo Rail, Isipingo Hills, Isipingo Beach, Orient Hills, Lotus Park | 30-Jan-25 |
| KZN | New Germany, Tongaat, Pietermaritzburg, Selected Northcoast Small Towns | 30-Mar-25 |
| Gauteng | Johannesburg, Pretoria East, Centurion | 30-Mar-25 |
| Eastern Cape | Selected areas | 30-Mar-25 |
| Emalahleni | Selected areas | 30-Mar-25 |
Service Conditions
- The SpeedUp promotion applies solely to the packages listed in the table below.
- Customers will revert to the Standard Speed and applicable pricing after the 12-month promotional period ends, unless otherwise notified by RSAWEB.
| Package | What you pay for (Standard Speed) | What you get for 12 Months (Promotional Speed) | What you pay (Standard Monthly Subscription rate) |
| MFN FTTH 25/25Mbps SpeedUp75 Uncapped | 25/25 Mbps | 75/75 Mbps | R495.00 (Inc VAT) |
| MFN FTTH 75/75Mbps SpeedUp250 Uncapped | 75/75 Mbps | 250/250 Mbps | R735.00 (Inc VAT) |
| MFN FTTH 250/250Mbps SpeedUp500 Uncapped | 250/250 Mbps | 500/500 Mbps | R895.00 (Inc VAT) |
| MFN FTTH 500/500Mbps SpeedUp1000 Uncapped | 500/500 Mbps | 1000/500 Mbps | R1145.00 (Inc VAT) |
General Terms
- The promotion is subject to RSAWEB’s standard terms and conditions of service, as well as the MetroFibre (MFN) network terms.
- RSAWEB reserves the right to amend, suspend, or terminate this promotion without prior notice.
- Any disputes will be subject to RSAWEB’s dispute resolution process.
- By participating in this promotion, customers agree to these Terms and Conditions.
Customer Support
- For any service issues, technical support, or queries, please contact RSAWEB customer service here.
