Your support experience just got a major upgrade! Say hello to the brand-new RSAWEB Customer Support Portal, designed to make getting help simpler, faster and more convenient than ever before.
Your support experience just got a major upgrade!
Say hello to the brand-new RSAWEB Customer Support Portal, designed to make getting help simpler, faster and more convenient than ever before.
Welcome to a Smarter, Simpler Support Journey
We’re excited to introduce the brand-new RSAWEB Customer Support Portal — your portal for quick, convenient, and transparent support. Whether you’re logging an issue, checking for updates, or chatting with our team, all the support you need is now in one easy-to-use place. Simply login with your existing MyRSAWEB login details.
What You Can Expect
As South Africa’s best-rated internet service provider, we’re providing you with some of the best Fibre internet deals around.




Easy Ticket LoggingÂ
Log and submit support requests in just a few clicks – no waiting on hold, ever!
Real-Time Communication
Chat directly with our friendly support team and get live updates on your
open requests.
Complete Transparency
Stay in the loop at all times – track all your open and closed tickets anytime, anywhere.
Attachment Support
Add screenshots, documents, or files to help us resolve your request even faster.
What You Can Expect
At the heart of RSAWEB is our commitment to giving you an exceptional online experience. The new Customer Support Portal puts convenience, clarity and ease right at your fingertips — helping you get the support you need, whenever you need it.
Need help? Contact us