We have been informed by your fibre service provider that they have been unable to contact you to schedule your installation. To keep your order on track and avoid any unnecessary fees, please provide your preferred contact details and availability for the installation appointment.

Respond Within Five Business Days

It’s important to note that if we do not receive a response from you within the next five business days, your order will be placed on hold and considered canceled by the provider. This could result in additional charges for any received hardware and associated courier costs.

To avoid cancellation and extra fees, please respond urgently with your contact information and availability so we can proceed with your order and ensure a smooth installation process.

Contact our Order Fulfilment team on live chat or email “UPDATE CONTACT DETAILS” to [email protected] and follow the prompts to log a ticket.

Don’t Miss Out

We want to make sure you can enjoy your high-speed fibre connection as soon as possible. Please provide your preferred contact number and the best time to reach you so that your installation can be scheduled without any further delays.