We’re excited to announce that your fibre service at your address is now live and ready for use starting from the specified go-live date! You’re just a few steps away from unlocking a world of high-speed internet.

Router Setup and Activation

If you haven’t already set up your router and activated your service, follow our easy step-by-step guide to get started: View Step-by-Step Guide

Understanding Your Billing

Please note that your billing is based on the installation completion date and may include a pro-rated amount for the remainder of the current month, in addition to the upcoming month, as we bill in advance. If your service is a reconnect without the need for installation, billing starts from when the reconnect is completed.

For more information about billing, visit our: RSAWEB Billing FAQs

Need Assistance?

Our support team is here to help you with any issues you may encounter while setting up your router or activating your service. You can contact us through the following channels:

• Log a ticket with our Service Desk
• Phone: 087 470 0000
• Chat with us online

If you need to reset your MyRSAWEB password, please click here.

We’re thrilled to have you on board and can’t wait for you to experience the benefits of your new high-speed fibre service!