We have been informed by the network provider that your installation can only proceed with the consent of your Landlord, Body Corporate or the Chairperson of your complex or estate. This consent is separate from the property owner’s approval.

For more information about the Landlord Consent Process and the required documentation, contact our Order Fulfilment team on live chat or email “LLC” to [email protected] and follow the prompts to log a ticket.

If you hold a position on the board, have the authority to sign the consent, or have the contact information for someone who does, please share this information with us to expedite the process.

We will keep you updated and inform you as soon as your provider receives the required sign-off from the Body Corporate or Chairperson. This will allow us to move forward with your installation and get you connected to your new Internet service as quickly as possible