1.1. “RSAWEB” means RSAWEB (Pty) Ltd, a private company registered as
such in South Africa;
1.2. “User” means any person who makes use of the RSAWEB Website /
By utilising the RSAWEB website or mobile app, the User agrees and consents
to the transfer of its personal information and to be bound by the provisions of
- COLLECTION OF PERSONAL INFORMATION
3.1. In order to register for any of the RSAWEB products and/or services,
the User will need to provide personally identifiable information which
will be entered into the RSAWEB database and processed.
3.2. RSAWEB will endeavour to take all reasonable measures to protect the
User’s personal information.
3.3. Should the User provide RSAWEB with personal information by way of
electronic mail correspondence, ticketing system, telephonically, chat
or other direct means, that personal information will be utilised insofar
as it is necessary to address the matters raised by the User in the
correspondence. RSAWEB may refer such personal information to a
third party should it be necessary for such third party to assist with the
query or concern.
RSAWEB undertakes to protect the confidentiality of the personal
information supplied in the course of contracting for the RSAWEB
products and/or services. RSAWEB may however disclose the User’s
personal information to:
3.4.1. its employees;
3.4.2. third party service providers who assist RSAWEB with providing
services and/or products to the User;
3.4.3. law enforcement, government officials, fraud detection
3.4.4. to any person should such disclosure be required in terms of
any applicable law, subpoena, order of court or legal process.
3.5. RSAWEB undertakes not to sell or otherwise dispose of the User’s
3.6. Notwithstanding the above, the User agrees that RSAWEB may utilise
the User’s personal information to inform the User of special offers and
promotional material, provided that the User may opt-out of receiving
such material and information.
3.7. Should the User’s personal information change, the User is to inform
RSAWEB thereof and provide the updated correct information to
RSAWEB. The User agrees that it will not impersonate or misrepresent
any of its personal information.
3.8. The User may request access to any personal information held or stored
- COLLECTION OF NON-IDENTIFIABLE INFORMATION
4.1. When accessing RSAWEB’s website or mobile a, the User agrees and
accepts that the following non-identifiable information will automatically
be collected and stored for RSAWEB’s benefit:
4.1.1. the internet protocol (IP) address from which the User accesses
RSAWEB’s website or mobile app;
4.1.2. the type of browser and operating system used by the User to
access RSAWEB’s website or mobile app;
4.1.3. the date and time that the RSAWEB website or mobile app is
accessed by the User;
4.1.4. the pages visited by the User.
4.2. It is recorded and agreed by the User and RSAWEB that the above
information referred to in this clause 4 will not identify the User
personally and the User will remain anonymous.
5.1. In order to automatically collect the anonymous information which is
referred to in clause 4 above, the User accepts that RSAWEB utilises
cookies, which is a small file that is placed on the User’s hard drive to
collect information about the use of the site.
5.2. Should the User decide that it does not want information collected using
cookies, it shall be the User’s responsibility to alter the manner in which
the User’s browser identifies and manages cookies. The User accepts
browser, certain services and features on the RSAWEB website/app
may not be available and the User’s use of the website/app may be
5.3. If the User does not disable the cookies function then the User is
deemed to consent to RSAWEB’s use of the User’s personal information
collected from the cookies.
- THIRD-PARTY SITES
Should RSAWEB’s website/app contain any links to sites that belong to third
parties, RSAWEB will not be responsible whatsoever for any use of the User’s
personal information on such sites.
- TRANS-BORDER INFORMATION FLOW
RSAWEB makes use of third-party vendors based outside of South Africa, such
vendors will subscribe to similar or better Protection of Information flow than
Insofar as the order, onboarding, delivery and support, RSAWEB will
ensure Third Parties will be addressed and clause 6 above will apply.
Compliance per section 72 will be achieved through the use of the necessary
contractual commitments from the relevant third parties
Examples, some but not all, of third-party international vendors that RSAWEB
utilise are listed below:
- https://www.pandadoc.com/privacy -notice/
8.1. RSAWEB reserves the right, in its sole discretion, to amend this Privacy
Policy which will be displayed on RSAWEB’s website /app.
8.2. It is the User’s responsibility to ensure it is acquainted with the latest
9.1. Whilst RSAWEB will do all things reasonably necessary to protect the
User’s rights, RSAWEB cannot guarantee or accept any liability
whatsoever for the unauthorised or unlawful disclosure of the User’s
personal information, which is in RSAWEB’s possession, made by third
parties who are not subject to RSAWEB’s control.
9.2. The use of RSAWEB’s website/app is entirely at the User’s own risk
and the User assumes full responsibility for any risk or loss resulting
from the use of the website/app.
9.3. RSAWEB does not make any warranties or representations, whether
express or implied, that the information or files on RSAWEB’s
9.4. are free of viruses, spyware, malware, trojans or destructive material
which is able to corrupt, destroy, disrupt or compromise the operation,
stability, security or content of the User’s computer system.