Take down notifications

We will be notified if someone reports an illegal website hosted on our systems. 

In terms of section 75 of the Electronic Communications and Transactions Act (“the Act”) RSAWEB has designated the Internet Service Providers’ Association as an agent to receive notifications of infringements as defined in Section 77 of the Act. 

For further details contact the Internet Service Providers’ Association 

– Internet Service Providers’ Association (ISPA) 

– Address: PO Box 518, Noordwyk, 1687 

– Telephone: 010 500 1200 

– Fax: 086 606 4066 

– Take-down notice email: [email protected] 

– Take-down notice information and form: https://ispa.org.za/tdn/ 

  1. Traffic to the website is uncapped, subject to the other terms in this agreement. 
  2. Once the allocated disk space of a package has been reached, over usage rates will be in effect. 
  3. In addition to RSAWEB’s Terms and Acceptable Use Policy contained in the General Terms, the following conditions apply:
    3.1 Shared Webhosting services are intended for the hosting of typical website content, to serve the needs of the normal operation of a personal or small home business website.
    3.2 The service is not intended to support the sustained demand of medium to large enterprises or non-typical applications better suited to a dedicated/cloud server.
    3.3 Disk Space is not intended for online file storage or archiving electronic files, documents, log files, backups, other non-web based content or FTP hosts, all of which is prohibited.
    3.4 All password-protected archive (zip and rar) files not acceptable on RSAWEB servers.
    3.5 All downloadable files or files stored on the Server must be directly related to the general nature of the Website index. All files on a Domain must be part of the active Website and linked to the site.
    3.6 Shared Webhosting and Database Disk Space are intended to accommodate the files necessary for publishing a website. Storage, exchange and download of additional files within the Customer’s web hosting space, in a peer-to-peer arrangement or for any other purpose is not allowed. 
  4. Domain Renewal
    4.1 RSAWEB will register a domain for a specified initial period, i.e., 12 months
    4.2 After the initial period, the customer is solely responsible to renew the domain at the end of the initial period, and subsequent periods thereafter, until such a time that the domain is cancelled or transferred by the customer.
    4.3 Domains set to auto-renew, will also be the responsibility of the customer. Should the auto-renewal process fail, the customer must inform RSAWEB of the failure.
    4.4 RSAWEB will endeavour to send a courtesy reminder to the customer via electronic communication, such as, email or SMS. Such reminders are a courtesy and in no way transfer responsibility of renewing the domain from the customer to RSAWEB.
    4.5 Should a reminder fail to reach or failed to be issued to the customer, this will not constitute a breach of the agreement, as it is a courtesy.
    4.6 Customers registering domains are responsible to note the date of the domain registration and ensure the renewal is effective.
    Customers with renewal queries should contact our Service Desk