September 2023 Price Adjustments

RSAWEB believes in ensuring that we continue to deliver exceptional services and value for all our customers. We would like to take this opportunity to express our appreciation for your continued loyalty toward RSAWEB.

As a business, we understand the financial pressures many South African households face, hence we are constantly working to keep our customer prices stable. As a result, RSAWEB has not increased customer prices for the past three years, this is despite significant increases in operating costs. Regrettably, we need to adjust pricing to continue investing into our network and services, ensuring that we still provide the best online experience for our customers.

Effective 1 Sep 2023, we will be implementing a price adjustment for Frogfoot packages.

Speed New Monthly Price
Frogfoot FTTH 40/10Mbps Uncapped R655
Frogfoot FTTH 40/40Mbps Uncapped R745
Frogfoot FTTH 80/20Mbps Uncapped R795
Frogfoot FTTH 80/80Mbps Uncapped R875
Frogfoot FTTH 150/30Mbps Uncapped R965
Frogfoot FTTH 150/150Mbps Uncapped R1015
Frogfoot FTTH 250/50Mbps Uncapped R1065
Frogfoot FTTH 250/250Mbps Uncapped R1155
Frogfoot FTTH 500/100Mbps Uncapped R1215
Frogfoot FTTH 500/500Mbps Uncapped R1345
Frogfoot FTTH 1000/200Mbps Uncapped R1495
Frogfoot FTTH 1000/100Mbps Uncapped R1545

Frequently asked questions

It will reflect in your invoice that will be sent to you on 21 August 2023.

Our new high-speed plans provide you with internet speeds above 100Mbps. As such, it’s important to ensure your router or device is compatible to fully enjoy these increased speeds.

If your current router or device is not capable of handling speeds of 200Mbps or more, you might not experience the full benefits of the upgrade. In that case, you may need to upgrade your router or device.

We recommend you reach out to our logistics team who can assist you with a router swap. A carrier fee of R390 applies for this service. However, you can opt to visit our offices to swap the router personally and avoid the courier fees.

It is the responsibility of the customer to ensure they have a compatible router or device to enjoy the full benefits of their upgraded internet speed.

Please don’t hesitate to get in touch if you have any questions or need further assistance with your router or device.

Request a router swap by logging a ticket:

  • Select “Faulty Hardware” when prompted: “What type of service/ product is your query related to?”
  • Select “Incompatible for the package speeds” when prompted: “What best describes your router problem?”

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