RSAWEB believes in ensuring that we continue to deliver exceptional services and value for all our customers. We would like to take this opportunity to express our appreciation for your continued loyalty towards RSAWEB.  

Unfortunately, due to recent increases in the cost of Fibre Services from Octotel to RSAWEB, we regrettably have no choice but to pass these price adjustments onto our valuable customers. These changes will affect all Octotel customers, irrespective of which ISP (Internet Service Provider) they are partnered with. 

As a business, we understand the financial pressures many South African households face, hence we are constantly working to keep our customer prices stable. As a result, RSAWEB has not increased customer prices for the past three years, this is despite significant increases in operating costs. Regrettably, due to Octotel increasing their prices, we need to adjust pricing to continue investing into our network and services, ensuring that we still provide the best online experience for our customers.