August 2023 Price Adjustments

RSAWEB believes in ensuring that we continue to deliver exceptional services and value for all our customers. We would like to take this opportunity to express our appreciation for your continued loyalty towards RSAWEB.

As a business, we understand the financial pressures many South African households face, hence we are constantly working to keep our customer prices stable. As a result, RSAWEB has not increased customer prices for the past three years, this is despite significant increases in operating costs. Regrettably, we need to adjust pricing to continue investing into our network and services, ensuring that we still provide the best online experience for our customers.. 

New FTTH Product Speeds New Monthly Price
 Vuma 25/25Mbps Uncapped – only available at Vuma-selected addresses  R449
 Vuma 50/50Mbps Uncapped  R755
 Vuma 100/100Mbps Uncapped  R975
 Vuma 200/200Mbps Uncapped  R1085
 Vuma 500/200Mbps Uncapped  R1195
  Vuma 1000/250Mbps Uncapped  R1495
 Vuma 1000/500Mbps Uncapped  R2295

Frequently asked questions

It will reflect in your invoice that will be sent to you on 21 July 2023.

If your current router or device is not capable of handling speeds of 200Mbps or more, you might not experience the full benefits of the upgrade. In that case, you may need to upgrade your router or device.

We recommend you reach out to our logistics team who can assist you with a router swap. A carrier fee of R390 applies for this service. However, you can opt to visit our offices to swap the router personally and avoid the courier fees.

It is the responsibility of the customer to ensure they have a compatible router or device to enjoy the full benefits of their upgraded internet speed.

Please don’t hesitate to get in touch if you have any questions or need further assistance with your router or device.

Request a router swap by logging a ticket:

  • Select “Faulty Hardware” when prompted: “What type of service/ product is your query related to?”
  • Select “Incompatible for the package speeds” when prompted: “What best describes your router problem?”

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