ESET Terms and Conditions

  1. Definitions

Unless the context clearly indicates the contrary, any term defined in the General Terms and Conditions when used herein, shall bear the same meaning as defined in the General Terms and Conditions. 

In these terms unless the context clearly shows a contrary intention: 

1.1 “Access Product” means your Internet subscription package; 

1.2 “ESET NOD32” means the ESET NOD32 Anti Virus Software; 

1.3 “ESET Fee” means the service fees specified on the RSAWEB website; 

1.4 “ESET Internet Security” means the ESET Internet Security Software; 

1.5 “Service” means the provisioning of the Software by us to you; 

1.6 “Software” means ESET NOD32 and/or ESET Internet Security products as selected by you on the RSAWEB website; 

1.7 “Territory” means the Republic of South Africa. 


  1. Requirements for the use of the Software

2.1 You are required to be an RSAWEB Customer. 

2.2 Your subscription fees have to be paid up to date. 

2.3 You are required to have the following hardware in place: Win Vista/XP/2000/7 AMD/Intel Pentium or compatible 512MB RAM 300 MB available hard disk space (recommended). 

2.4 You have to uninstall any current anti-virus software on your personal computer. 

2.5 You are required to download the Software via a link sent to you by RSAWEB. 

2.6 You are required to install the application correctly. 


  1. Provision of the Service

3.1 We will make the Service available to you once you have inserted the license key into the downloaded Software. 

3.2 You will receive automatic updates on a regular basis, subject to the condition that you maintain an active internet connection. 

3.3 If your license has been deactivated for whatever reason you will no longer receive updates. 


  1. Terms and Conditions of Use

Your use of the Service is subject to the following terms and conditions: 

4.1 The Software may only be downloaded on personal computers. 

4.2 The download of the Software may cause other utilities to be automatically removed or disabled and you will assume the risk for all damages, losses and expenses associated with the removal of such other utilities. 

4.3 The Software may not be distributed, copied, modified or altered in any way. 

4.4 You may not reverse engineer, decompile, or disassemble the Software or any part thereof. 

4.5 You may not permit any third party to benefit from the use or functionality of the Software, via timesharing, service bureau or any other arrangement. 

4.6 You may not remove any copyright or other proprietary notices contained thereon. 

4.7 RSAWEB reserves the right to revoke the authorisation to download or to receive updates at any time, and any use shall be discontinued immediately upon written notice from RSAWEB. 

4.8 The rights granted to you herein constitute a non-exclusive, non-transferable licence and not a transfer of title. 


  1. Payment

5.1 Should you select the ESET NOD32 or ESET Internet Security products we will only provide the download file of the software once the respective annual subscription fees have been confirmed to have been paid in full to RSAWEB. 

5.2 You can download the Software onto multiple computers however the license key which is required to activate the Software is a single device license and will not work on multiple devices. 

5.3 Your payment activates a 12-month subscription license of the respective product/s chosen; at the end of the subscription period you will be notified and we will auto renew your license for another year in order to continue receiving software license updates and remain protected. 


  1. Termination

6.1 Should you cease to be an RSAWEB customer the Software license will remain active for the duration of the license agreement. License renewal maybe requested via RSAWEB or directly with ESET South Africa. Your license will auto renew on the anniversary of the year from when you bought it. Should you wish to not renew the license, you will need to give us notice in the form of writing one (1) month prior to the service renewal date. 


  1. Disclaimer for Download

7.1 The downloading and use of the Software is done entirely at your own discretion and risk. You assume full responsibility for any damage to your personal computer or loss of data resulting from the downloading of the Software. No advice or information, either written or oral, from RSAWEB to you will constitute any warranty of any nature. 

7.2 Without limiting the foregoing, we will not be liable for: 

7.2.1 any malfunction, or other failure of the Software, for whatever reason; 

7.2.2 any loss or damage to data or other data directly or indirectly caused by computer viruses or destructive code on the Software or on our supplier systems or negligence on our part; and 

7.2.3 any event over which we have no direct control. 

7.3 RSAWEB warrants that it has licensed the Software from the proprietor of the software, as an authorised reseller. 

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