Frequently asked questions
1 April 2023.
It will reflect in your invoice that will be sent to you on 21 March 2023.Answer
RSAWEB believes in ensuring that we continue to deliver exceptional services and value for all our customers. We would like to take this opportunity to express our appreciation for your continued loyalty towards RSAWEB.
Unfortunately, due to recent increases in the cost of Fibre Services from Thinkspeed (previously Century City Connect) to RSAWEB, we regrettably have no choice but to pass these price adjustments onto our valuable customers. These changes will affect all Thinkspeed customers, irrespective of which ISP (Internet Service Provider) they are partnered with.
As a business, we understand the financial pressures many South African households face, hence we are constantly working to keep our customer prices stable. As a result, RSAWEB has not increased customer prices for the past three years, this is despite significant increases in operating costs. Regrettably, due to Thinkspeed increasing their prices, we need to adjust pricing to continue investing into our network and services, ensuring that we still provide the best online experience for our customers.
Speed | New Monthly Price |
 Thinkspeed FTTH CF 30/30 Uncapped |  R785 |
 Thinkspeed FTTH CF 50/50 Uncapped |  R895 |
 Thinkspeed FTTH CF 100/100 Uncapped |  R1055 |
 Thinkspeed FTTH CF 200/200 Uncapped |  R1220 |
 Thinkspeed FTTH CF 500/500 Uncapped |  R1375 |
 Thinkspeed FTTH CF 1000/500 Uncapped |  R1545 |
1 April 2023.
It will reflect in your invoice that will be sent to you on 21 March 2023.Answer