Promotion Validity
This promotion is valid for orders placed with RSAWEB and accepted by Vumatel by the 31st of January 2027. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.
Orders placed/accepted with Vumatel after 31 January 2027, for any reason, will not qualify for this promotion and will be billed at the standard price for their package.
Promotional Discount
Eligible customers will receive up to two (2) months at a discounted rate, which includes:
- A pro-rata discount for the activation month
- One (1) additional full month at the promotional rate
Following the full promotional month, the customer will be billed at the standard monthly price for their package, subject to the Pricing and Adjustments section below. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.
The standard prices shown for this promotion apply to customers who activate under it. They do not necessarily apply to existing RSAWEB customers on the same package, whose pricing is not changed by this promotion.
Eligibility Criteria
- Offer valid nationwide on Vuma Core fibre to new RSAWEB activations, including migrations, reconnections and customers switching from another ISP.
- Vuma Reach products are excluded from this promotion.
- Promotion applies to selected speed packages only.
- Existing RSAWEB customers cannot regrade to receive the promotional rate or updated standard pricing. Product upgrades and downgrades do not qualify.
- Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
- ISP base migrations through the acquisition of another ISP do not qualify.
- Standard credit vetting and Order Processing Fee (OPF) rules apply.
Pricing and Adjustments
Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or Vumatel.
If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price) will remain the same.
Cancellations and Recoveries
Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. Normal Fibre to the Home cancellation terms apply, including any applicable cancellation penalties. The installation and connection fee and the unmanaged router fee are deferred for this promotion; should a customer cancel their service within 12 months of activation, these fees become payable. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions.
General Terms
- Offer is for individual residential use only.
- The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
- Standard RSAWEB Fibre to the Home and General Terms and Conditions apply.
- RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time.
