Promotions

  • Enter your coupon code when signing up for Fibre to have the value of the credit applied to your RSAWEB account. 
  • This promotional offer is valid for new customers signing up for Fibre. 
  • Coupon codes must be entered at checkout and will not be applied once the order has been processed online. RSAWEB is not liable for the failure of the customer to enter the code at checkout 
  • If the customer cancels within 12 months they will be liable to pay back the value of the promotional offer or credit received during their initial 12-month period with RSAWEB. 
  • RSAWEB reserves the right to amend or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 
  • This promotion is valid for new customers of RSAWEB who sign up for Fibre to the home services and select Bark Junior during the ordering process. 
  • The promotion offers a free Bark Junior subscription, saving the customer R60 per month. 
  • The free Bark Junior subscription will be provided as long as the customer maintains an active Fibre service with RSAWEB. 
  • Only new customers are eligible for this promotion. Existing customers upgrading or modifying their Fibre service are not eligible. 
  • The promotion is subject to the availability of Bark Junior subscriptions and may be limited based on stock availability. 
  • Customers must explicitly select Bark Junior during the ordering process to qualify for the 100% discount. 
  • Failure to select Bark Junior during the ordering process will result in the customer not receiving the free Bark Junior subscription and the 100% discount. 
  • This discount is available to Reality Health, Reality Plus, Reality Core and Reality Club members, and members with Wealth Bonus Lifestyle benefits. 
  • Reality Health 20% Off fibre to your home 
  • Reality Plus 20% Off fibre to your home 
  • Reality Core 15% Off fibre to your home 
  • Reality Club 10% Off fibre to your home 
  • Wealth Bonus Lifestyle benefits 10% Off fibre to your home 
  • Reality Access for Fedhealth and Reality Access for SGR do not qualify for this discount. 
  • The applicable discount will be applied for as long as the RSAWEB fibre service and Sanlam Reality Membership is active and in good standing. 
  • The discount only applies to Fibre to the Home services and does not include Fixed LTE or any Prepaid Fibre services and products.
  • The applicable discount will only be valid for one installed fibre-to-the-home (FTTH) line per customer.
  • Buy a mini uninterrupted power supply device (mini UPS) when ordering selected Fibre to the Home services. 
  • Offer valid while stocks last on selected Fibre packages. The  mini UPS cost will be discounted by 50% upon checkout. 
  • IRSAWEB reserves the right to or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 

You can only get paid for the successful connection of monthly fibre to the home subscription referrals. The referral program is only applicable for Monthly Fibre to the Home Subscription Referrals, with the stipulation that the referring customer must also be an active subscriber to a monthly fibre service. The discount is in the form of an account credit of R500 for each friend referred to RSAWEB and is only applied to your account, once your friend is connected. You can submit any number of referrals but the discount limit is R2 500 per customer.

  1. Eligibility:
    • Social media competitions are open to South African residents, over the age of 18 years.
    • All competitions are closed to any persons who are directors, members, partners, employees, agents or consultants of RSAWEB.
  2. Entry Period:
    • Competitions start as soon as the social media post is made visible on RSAWEB social media platforms, and is open until the winner is announced and pinned to the specific competition post. Entries received after this period will not be considered.
  3. How to Enter:
    • Follow the instructions provided in the specific social media post announcing the competition.
    • Entries must comply with the guidelines specified in the post.
  4. Winner Selection:
    • Winners will be chosen at random from all eligible entries received during the competition period.
    • The decision of RSAWEB regarding the winners is final and no correspondence will be entered into.
  5. Prizes:
    • Details of the prize(s) will be outlined in the competition announcement post.
    • Prizes are non-transferable and no cash alternatives will be offered.
    • RSAWEB reserves the right to substitute the prize with another of equivalent value without giving notice.
  6. Notification of Winners:
    • Winners will be announced on RSAWEB’s official social media channels.
    • Winners will be contacted via the platform they used to enter the competition (e.g., Facebook, Instagram).
  7. Claiming Prizes:
    • Winners must claim their prize within 14 days of being notified.
    • If a winner does not claim their prize within this period, RSAWEB reserves the right to select an alternative winner.
  8. Consent:
    • By entering this competition, you agree to RSAWEB using your name, likeness, and entry details for competition purposes.
    • If you win, RSAWEB may announce and publish your name and use media content of you on marketing platforms, including electronic and social media.
    • You may be invited to participate in other marketing activities, but you have the right to decline these invitations and the use of your content at any time. If you express concerns about the use of your content, RSAWEB will make every effort to protect your identity as requested.
  9. Protection of Personal Information:
    • Any personal information not already in the public is protected in terms of the Protection of Personal Information Act.
    • RSAWEB makes provision for the protection of all personal information it receives for the purposes of administering this competition.
    • To read more about this, please look at our Privacy Policy and POPI/ PAIA Manual 
  10. Disqualification:
    • RSAWEB reserves the right to disqualify any entry that does not comply with these terms and conditions or is deemed inappropriate, offensive, or fraudulent.
  11. Modifications:
    • RSAWEB reserves the right to cancel, suspend, or amend the competition and these terms and conditions where it becomes necessary to do so.
  12. Limitation of Liability:
    • RSAWEB will not be responsible for any loss, damage, or injury that is not reasonably foreseeable from entering this competition or in connection with the use of any prize.

By participating in the competition, you agree to these terms and conditions.

Recurring Monthly Discount: Customers are eligible for a recurring monthly discount based on the selected internet speed plan. If a customer chooses to upgrade or downgrade their service speed, the discount will no longer apply. 

Eligibility: This promotion is exclusively available to New Customers signing up for new services. Existing RSAWEB clients or services are not eligible for this offer. 

Adjustment Clause: This promotion is subject to adjustment based on changes in the Consumer Price Index (CPI) and/or annual increases from RSAWEB (ISP) and Evotel (FNO). 

Promotion Period: The Double Speeds Promo is valid until 31 December 2024. 

Fibre Network Operator (FNO): This promotion is applicable only to Fibre to the Home services provided by Evotel. 

Billing Terms: The discount provided under this promotion will apply from the prorated month. 

By participating in this promotion, you acknowledge and agree to adhere to these terms and conditions. RSAWEB reserves the right to amend or terminate this promotion at any time without prior notice. 

If you have any questions or concerns regarding this promotion or its terms, please contact our customer support team by logging a ticket here

  • Eligibility: The Versofy Coupon (“Coupon”) is exclusively available to active Versofy customers, that are not yet a customer of RSAWEB.
  • Discount Amount: The Coupon provides a once-off discount of R500 off the first full month’s subscription fee, prorated amounts not included.
  • Usage Limitation: The Coupon is valid for use until July 31, 2024.
  • Promotional Use: Versofy is granted a unique Coupon code for promotional purposes to be shared with its customer base.
  • Continued Eligibility: The Coupon remains valid as long as the customer remains a RSAWEB customer in good standing, utilising connected fibre to the home services.
  • Expiration: The Coupon will expire and cannot be redeemed after July 31, 2024.
  • Non-Transferable: The Coupon is non-transferable and can only be used by the specified RSAWEB customer.
  • Usage Conditions: The Coupon cannot be combined with other discounts or promotions.
  • Product Validity: This Coupon is valid only for connected fibre to the home services.
  • Subject to Change: These terms and conditions are subject to change at the discretion of the issuing party.
  • Contact: For any inquiries or concerns, please contact customer support at [email protected].

By using the Versofy Coupon, you agree to abide by these terms and conditions.

Recurring Monthly Discount:

  • As a new customer signing up for new services with RSAWEB, you are eligible for a recurring monthly discount based on the selected internet speed plan. However, please note that if you choose to upgrade or downgrade your service speed at any point, the discount will no longer apply.  

Eligibility: 

  • This promotion is exclusively applicable to new customers signing up for new services and does not extend to existing RSAWEB clients or services. 

Adjustment Clause:

  • Please be aware that this promotion is subject to adjustment based on changes in the Consumer Price Index (CPI) and/or annual increases from RSAWEB (ISP) and Fibre Network Operators (FNO). 

Billing Terms: 

  • The discount provided under this promotion will apply from the prorated month. 

Applicable FNOs: 

  • This promotion is applicable to selected services provided by the following Fibre Network Operators: Vumatel, Openserve, Thinkspeed, LightStruck, FibreGeeks, and Demux. 

By participating in this promotion, you acknowledge and agree to adhere to these terms and conditions. RSAWEB reserves the right to amend or terminate this promotion at any time without prior notice.  

If you have any questions or concerns regarding this promotion or its terms, please contact our customer support team by logging a ticket here

Eligibility:

  • Offer valid for new Fibre to the Home customers only, signing up on the Openserve Fibre network, including web connect products.
  • Applicable to selected plan speeds on the Openserve Fibre Network.

Promotion Details:

  • Customers are eligible for a discount applied over three full months (not including pro rata billing).
  • Prorated fees will apply for service activated mid-month, but will not affect the discount or free month applied to full billing cycles.

Service Activation:

  • Offer is valid upon successful activation of the eligible plan.

Plan Changes:

  • If the customer downgrades or switches within the first three months, the promotional offer (free month or discount) will be voided, and any discounts or credits for the free month will be reversed.

Promotion Duration:

  • The offer is only valid for new sign-ups where orders are placed within the promotional period from 18 Septemer 2024 to 31 October 2024.
  • RSAWEB and Openserve reserve the right to modify or discontinue the promotion at any time without prior notice.

Installation Fees:

  • Standard installation fees apply unless otherwise stated.

Availability:

  • The offer is subject to service availability in the customer’s area on the Openserve network.

General:

  • These terms and conditions are subject to the general terms and conditions of RSAWEB.

Customer Support:

  • For inquiries or assistance, please contact our customer support team by logging a ticket here.
By signing up for this offer, you agree to these terms and conditions.

Promotional Period: 1 October 2024 – 31 October 2024

Promotional Offer

  • The RSAWEB MFN Summer Promotion entitles new customers to receive 2 full months at a discounted rate on selected packages provided via the Metro Fibre Network (MFN).
  • The discount applies only to the first two full months of service following activation. After this period, standard pricing will apply to the customer’s package.

Eligibility

  • This promotion is only available to new RSAWEB customers who sign up for selected MFN packages during the promotional period.
  • New Customers:
    • Only new sign-ups to RSAWEB services on the MFN network are eligible for this promotion.
  • Existing Customers:
    • Existing RSAWEB customers are not eligible for this promotion, nor can they regrade or cancel their existing packages to receive the discounted rate.

Exclusions

  • Pro Rata Charges:
    • Any pro rata charges for partial service in the first month are excluded from the discount. Pro rata will be calculated based on the standard retail price of the selected package.
  • Service Changes:
    • If the customer upgrades or downgrades their service speed during the promotional period, the promotional discount will no longer apply, and standard rates will take effect.

Applicable Packages

  • The promotion applies only to selected RSAWEB packages offered via the MFN network. Packages outside the promotional list do not qualify for the discounted rate, even if the customer is a first-time sign-up.

End of Promotion

  • The promotional offer ends on 31 October 2024. Any sign-ups made after this date will not qualify for the two-month discounted rate.
  • Customers who sign up within the promotional period will benefit from two months at a discounted rate, provided all eligibility conditions are met.

Modifications

  • RSAWEB reserves the right to modify, extend, or terminate this promotion at any time, with or without prior notice. Any changes to the promotion will be communicated through RSAWEB’s official channels.

Acceptance of Terms

  • By participating in the RSAWEB MFN Summer Promotion, customers agree to these terms and conditions. These terms are supplementary to RSAWEB’s standard terms and conditions, which remain applicable.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotional Period

  • The promotion is valid from 4 October 2024 to 30 October 2024.

Discount Offer

  • Customers who sign up during the promotional period will receive 2 full months at a discounted rate. The discount applies to the monthly subscription fee.

Exclusions

  • Pro rata billing is excluded from the discount and will be calculated at the standard retail rate for any part of the first month.
  • The promotion is only valid for selected Vumatel packages, specifically the 50/25 Mbps and 100/50 Mbps options.

Eligibility

  • The offer is only available to new RSAWEB customers signing up for the specified Vumatel packages.
  • Existing RSAWEB customers cannot downgrade, upgrade, or cancel their current package to take advantage of the promotional discount.

Non-Transferable

  • The promotion is non-transferable and cannot be exchanged for cash or other offers.

General

  • RSAWEB reserves the right to modify or cancel this promotion at any time without prior notice. All standard RSAWEB terms and conditions apply.

Acceptance of Terms

  • By participating in the RSAWEB VUMA Go Beyond Savings Promotion, customers agree to these terms and conditions. These terms are supplementary to RSAWEB’s standard terms and conditions, which remain applicable.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotional Period

  • The promotion is valid from 4 October 2024 to 31 October 2024.

Discount Offer

  • Customers who sign up during the promotional period will receive 3 full months at a discounted rate. This offer applies to the monthly subscription fee only.

Exclusions

  • Pro rata billing is excluded from the discount and will be calculated at the standard retail rate for any part of the first month.
  • This promotion is only valid in selected Frogfoot areas.

Eligibility

  • The promotion is only available to new RSAWEB customers who sign up for services in the selected Frogfoot areas only.
  • Existing RSAWEB customers cannot downgrade, upgrade, or cancel their current package to receive the promotional discount.

Non-Transferable

  • The promotion is non-transferable and cannot be exchanged for cash or other offers.

General

  • RSAWEB reserves the right to change or cancel this promotion at any time, without prior notice. All standard RSAWEB terms and conditions apply.

Acceptance of Terms

  • By participating in the RSAWEB Frogfoot Go Beyond Savings Promotion, customers agree to these terms and conditions. These terms are supplementary to RSAWEB’s standard terms and conditions, which remain applicable.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

  • This Upfront Promotion is available for all orders placed on or before 29 November 2024.

Eligibility

  • The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network. Customers must select the Upfront Promotion at the time of ordering.

Promotional Details

  • Customers who choose this promotion receive discounted monthly pricing for a specified period based on the selected line speed.
  • Each line speed option offers up to three (3) months of promotional pricing, which includes either two full months and the first month’s pro-rata or two full months without pro-rata.

General Conditions

  • Standard rates apply after the end of the promotional period.
  • All prices include VAT and may increase each year, as determined by either the Fibre Network Operator (FNO) or RSAWEB.
  • This offer is not exchangeable for cash or any other services.
  • RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

  • Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.
  • This promotion cannot be combined with any other RSAWEB discounts or offers.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

  • This Loyalty Promotion is available for all orders placed on or before 30 November 2024.

Eligibility

  • The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network.
  • Customers must select the Loyalty Promotion at the time of ordering.

Promotional Details

  • Customers who select the Loyalty Promotion pay the standard monthly rate from the start of service but will receive a monetary reward at the end of 24 months based on the chosen line speed.
  • Loyalty rewards are allocated as follows:

Line Speed

Loyalty Reward after 24M (Incl. VAT)

Octotel 55/25 Mbps Uncapped

R500

Octotel 100/100 Mbps Uncapped

R1500

Octotel 300/200 Mbps Uncapped

R2000

Octotel 400/200 Mbps Uncapped

R2250

Octotel 1000/200 Mbps Uncapped

R3000

  • Customers may see a savings of up to 7.7% depending on line speed and any adjustments by the FNO over the 24-month period.

General Conditions

  • Rewards are only payable after continuous service for 24 months without any interruptions or account cancellations.
  • Standard monthly rates apply for the entire 24-month duration, including any potential future price increases by RSAWEB and the FNO.
  • RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

  • Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.
  • This promotion cannot be combined with any other RSAWEB discounts or offers.
  • Orders placed after 30 November due to any external delay, including customer requiring a later date for connection, or if the FNO does not releasing an existing line prior to 1 December 2024  will not qualify for this promotion.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

  • This Upfront Promotion is available for all orders placed on or before 30 November 2024. Orders placed after this date, including those delayed due to external factors, will not qualify for the promotion.

Eligibility

  • This promotion applies exclusively to new RSAWEB customers activating services on the Openserve network.
  • Customers must select the Upfront Promotion at the time of placing the order.

Promotional Details

  • Customers who choose this promotion receive discounted monthly pricing for the first three (3) months, which includes two full months at the promotional rate plus a first-month pro-rata.

General Conditions

  • Standard monthly rates apply after the promotional period ends.
  • All prices include VAT and may increase each year, as determined by either the Fibre Network Operator (FNO) or RSAWEB.
  • This offer is non-transferable and cannot be exchanged for cash or other services.
  • RSAWEB reserves the right to modify, extend, or discontinue this promotion at any time without prior notice.

Exclusions

  • Existing RSAWEB customers upgrading or downgrading services on the Openserve network are not eligible for this promotion.
  • This promotion cannot be combined with other RSAWEB discounts or offers.

Customer Support

  • For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

  • This Loyalty Promotion is available for all orders placed on or before 29 November 2024. Orders placed after this date are not eligible for the promotion.

Eligibility

  • This promotion applies exclusively to new RSAWEB customers activating services on the Openserve network.
  • Customers must select the Loyalty Promotion at the time of ordering.

Promotional Details

  • Customers who select the Loyalty Promotion will pay the standard monthly rate throughout the contract duration but will receive a loyalty reward after 24 months of continuous service.
  • Loyalty rewards based on line speed are as follows:

Line Speed

Loyalty Reward after 24 months (Incl. VAT)

Openserve 50/25 Mbps Uncapped

R600

Openserve 50/50 Mbps Uncapped

R600

Openserve 100/50 Mbps Uncapped

R900

Openserve 100/100 Mbps Uncapped

R1000

Openserve 200/100 Mbps Uncapped

R1250

Openserve 200/200 Mbps Uncapped

R1350

Openserve 300/150 Mbps Uncapped

R1500

  • Customers may see an estimated savings of up to 7.5% based on line speed and possible FNO adjustments over the 24-month period.

General Conditions

  • The reward will be credited to your account after 24 months of uninterrupted service, with no early cancellations.
  • Standard monthly rates apply for the entire 24-month duration, including any potential future price increases by RSAWEB and the FNO.
  • RSAWEB reserves the right to amend, extend, or terminate this promotion at any time without notice.

Exclusions

  • Existing RSAWEB customers upgrading or downgrading services on the Openserve network are not eligible for this promotion.
  • Orders placed after 30 November due to any external delay, including customer requiring a later date for connection, or if the FNO does not releasing an existing line prior to 1 December 2024  will not qualify for this promotion.
  • This promotion cannot be combined with any other RSAWEB discounts or offers.Openserve 

Promotion Period

  • The Lucky Draw promotion runs from 5 November 2024 to 29 November 2024.

Eligibility for Entry

  • All new sign-ups for Fibre to the Home services made through any participating Fibre Network Operator (FNO) during the promotion period are automatically entered into the draw.
  • Each valid sign-up is counted as one entry. Multiple entries are permitted if multiple separate sign-ups are made.
  • Only active services will qualify. The customer’s Fibre to the Home service must be active by the time of the draw, 31 May 2025.

Draw and Winner Selection

  • The lucky draw will take place after a six (6) month period, with winners selected at random from the pool of eligible entries.
  • Winners will be notified via email or phone using the contact information provided at the time of sign-up.
  • If a winner cannot be reached within (7) days of the draw, an alternate winner may be selected.

General Terms

  • Prizes are non-transferable and cannot be exchanged for cash or any other items.
  • The promotion is open only to individuals who are legal residents and are at least 18 years old at the time of entry.
  • By participating, entrants agree to comply with these terms and conditions.
  • RSAWEB reserve the right to amend the terms and conditions of this promotion without prior notice.

Data Privacy

  • Personal information collected during this promotion will be used solely for the purpose of the lucky draw and will not be shared with any third parties without the entrant’s consent.

Liability

  • The organisers will not be held responsible for any technical, hardware, software, or other issues that may prevent an entry from being submitted, received, or considered.

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