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    RSAWEB “Tell Us Why You Love Us” Competition Terms & Conditions
    1. Eligibility
    This competition is open to South African residents over the age of 18.
    Employees, agents, and immediate family members of RSAWEB (Pty) Ltd are not eligible to enter.

     

    2. How to Enter
    To enter, complete the official online entry form and upload a short video telling us why you love RSAWEB and what makes your experience with us awesome.
    By submitting your video, you confirm that:
    • You are the original creator of the video;
    • You give RSAWEB full permission to use, share, and promote the video as outlined in these terms;
    • All individuals featured in your video have given their consent to be filmed and to have the footage used by RSAWEB.

     

    3. Entry Period
    Entries are open from the date of announcement and will end on 15 February 2026. 
    Late entries will not be considered.

     

    4. Winner Selection
    Winners will be selected by a panel of RSAWEB judges based on creativity, originality, and alignment with the RSAWEB brand values.
    The panel’s decision is final and no correspondence will be entered into.

     

    5. Prizes
    Prize details will be included in the official announcement.
    Prizes are not transferable and cannot be exchanged for cash.
    RSAWEB reserves the right to replace any prize with one of similar or greater value.

     

    6. Notification
    Winners will be contacted directly using the details provided on the entry form.
    If a winner cannot be contacted or does not respond within 7 days, RSAWEB reserves the right to select a new winner.

     

    Video Usage Consent

    By entering this competition and submitting your video:
    • You grant RSAWEB (Pty) Ltd the irrevocable right to use, edit, reproduce, and share your video across its marketing channels, including but not limited to social media, newsletters, digital advertising, and website platforms.
    • RSAWEB may use your name, likeness, and any statements or content provided in the video for promotional purposes.
    • You waive any right to review or approve the final content where your video may appear.
    • You may at any time request for your video to be removed from future marketing content, and RSAWEB will honour this request where reasonable and possible.
    • By entering, you consent to RSAWEB contacting you about matters related to this competition via any communication channel, including email, phone, or social media.

    7. Data Protection

    Your personal information will be processed in accordance with RSAWEB’s Privacy Policy and the Protection of Personal Information Act (POPIA).
    RSAWEB will only use your personal information for purposes related to this competition, unless you have opted in to receive further marketing communication.

     

    8. Disqualification
    RSAWEB reserves the right to disqualify any entry that does not comply with these terms or is deemed inappropriate, offensive, or fraudulent.

     

    9. Modifications
    RSAWEB may update or cancel this competition and/or these terms if necessary due to circumstances beyond its control.

     

    10. Limitation of Liability
    RSAWEB is not liable for any technical issues, data loss, or injuries arising from participation in this competition or the use of any prize.
    Octotel Summer Promotion 55-25Mbps

    1. Promotion Validity

    This promotion is valid for orders placed with RSAWEB by the 31st of January 2026. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.
    Orders placed/accepted with Octotel after 31st of January 2026, for any reason, will not qualify for this promotion and will revert to standard pricing.

    2. Promotional Discount

    Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

    • A pro-rata discount for the activation month, and
    • One (1) additional full month at the promotional rate.

    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    3. Eligibility Criteria

    This offer is available to new Octotel fibre customers nationwide, including new installation, migration and reconnects.
    Existing customers may not regrade or cancel their service and re-subscribe solely to qualify for this promotion or the updated standard pricing.

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Octotel. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable.

    6. General Terms

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and not redeemable for cash.
    Standard RSAWEB Home Fibre Terms and Conditions apply.
    RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time without prior notice.

    Openserve Press Play Promotion

    Promotion Validity

    This promotion is valid for orders placed with RSAWEB from 7 January 2026. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

    Promotional Discount

    Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

    • A pro-rata discount for the activation month, and
    • One (1) additional full month at the promotional rate.

    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    Eligibility Criteria

    This promotion is valid nationwide (in Openserve feasible areas) and applies to new customers on the Openserve fibre network only.

    Applies to new installations and ISP Migrations only.

    Openserve Prepaid services are excluded (only recurring Fibre-to-the-Home orders qualify).

    Existing RSAWEB customers currently on the Openserve Network do not qualify.

    Existing Openserve/RSAWEB customers may not terminate and reactivate their service to benefit from this promotion or new standard pricing.

    Upgrades and downgrades of existing Openserve/RSAWEB services do not qualify for this promotion or new standard pricing.

    Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI related increases or adjustments from RSAWEB or Openserve. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, RSAWEB reserves the right to recover the total discounted amount received during the promotional period. This recovery will be in addition to any standard cancellation fees, where applicable.

    General Terms

    Offer is for individual residential use only.

    The promotion is non-transferable, non-refundable, and not redeemable for cash.

    The offer cannot be combined with any other promotion or special offer.

    Standard RSAWEB Terms of Service and Acceptable Use Policies apply.

    RSAWEB reserves the right to amend or withdraw the promotion at any time without prior notice.

    Evotel Summer Promotion

    Promotion Validity

    This promotion is available for a limited time only. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

    Promotional Discount

    Eligible customers will receive up to two (2) months at a discounted rate, which includes:

    • A pro-rata discount for the activation month

    • One (1) additional full month at the promotional rate

    Eligibility Criteria

    • Offer valid nationwide to new RSAWEB customers on the Evotel fibre network

    • Applies to new installations, migrations, and reactivations only

    • Promotion applies to selected speed packages only

    • Existing RSAWEB customers are not eligible to regrade to receive the promotional rate

    • Customers may not cancel and re-subscribe to gain access to this promotion or to updated standard pricing

    Pricing and Adjustments

    • Pricing is subject to change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Evotel.

    • If such a change occurs, the standard and promotional prices may increase, but the discount value (i.e. the difference between the promotional and standard price) will remain the same.

    General Terms

    • Offer is for individual residential use only

    • The promotion is non-transferable, non-refundable, and not redeemable for cash

    • Standard RSAWEB Home Fibre Terms and Conditions apply

    • RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time

    Thinkspeed Summer Promotion

    1. Promotion Validity

    This offer is available for a limited period. RSAWEB may amend or end the promotion at any time.

    2. Promotional Discount

    Eligible customers will receive a discounted rate for up to two months, made up of:

    • A pro-rata discount for the activation month.
    • One (1) full month billed at the promotional rate.

    3. Eligibility

    To qualify for this promotion:

    • You must sign up for an eligible ThinkSpeed fibre package during the promotional period.
    • The offer is available nationwide to new RSAWEB customers on the ThinkSpeed network.
    • The promotion applies only to the specific packages listed on the RSAWEB website for this offer.
    • Existing RSAWEB customers cannot change, downgrade, or upgrade existing services to receive the promotional rate.
    • Customers may not cancel and re-apply in an attempt to obtain the promotion or updated standard pricing.

    4. Pricing and Adjustments

    • Both the standard and promotional prices are set for the duration of the promotion.
    • If RSAWEB or ThinkSpeed adjusts pricing due to CPI or network-related increases during the promotion, the difference between the standard and promotional rate will remain consistent, although both amounts may change.

    5. Cancellations and Recoveries

    • Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions

    6. General Conditions

    • This promotion is for residential use only.
    • The offer is non-transferable, non-refundable, and cannot be exchanged for cash.
    • Standard RSAWEB Home Fibre Terms and Conditions apply in addition to these promotional terms.
    • RSAWEB may update, suspend, or withdraw the offer at its discretion.
    Frogfoot Summer Promotion

    1. Promotion Validity

    This promotion is valid for orders placed with RSAWEB by the 27th of February 2026. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.
    Orders placed/accepted with Frogfoot after 28 February 2026, for any reason, will not qualify for this promotion and will revert to standard pricing.

    2. Promotional Discount

    Eligible customers will receive up to two (2) months at a discounted rate, which includes:

    • A pro-rata discount for the activation month
    • One (1) additional full month at the promotional rate

    Thereafter the customer will revert to standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    3. Eligibility Criteria

    Offer valid nationwide to RSAWEB customers that are new on the Frogfoot fibre network.
    No migrations or substitutions are allowed.
    Substitutions include cases where an existing Frogfoot customer moves to a new Frogfoot-connected premises.
    Promotion applies to selected speed packages only.
    Existing RSAWEB customers cannot regrade to receive the promotional rate.
    Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
    This promotion is not available in the following areas:

    • Century City Connect (Think Speed)
    • Clara Anna Fountain (Think Speed)
    • DFA, Parkview, JHB (3rd Party Supplier)

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or Frogfoot.

    If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions.

    6. General Terms

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
    Standard RSAWEB Fibre to the Home and General Terms and Conditions apply.
    RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time.

    Octotel Summer Promotion

    1. Promotion Validity

    This promotion is valid for orders placed with RSAWEB by the 28th of February 2026. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.
    Orders placed/accepted with Octotel after 28th of February 2026, for any reason, will not qualify for this promotion and will revert to standard pricing.

    2. Promotional Discount

    Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

    • A pro-rata discount for the activation month, and
    • One (1) additional full month at the promotional rate.

    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    3. Eligibility Criteria

    This offer is available to new Octotel fibre customers nationwide, including new installation, migration and reconnects.
    Existing customers may not regrade or cancel their service and re-subscribe solely to qualify for this promotion or the updated standard pricing.

    25/25Mbps is not available at Eagles Canyon Estate, JHB. The 25/25Mbps is available only for new installations and reconnects where it’s new tenants moving into properties with existing installations (must provide proof of address).

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Octotel. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable.

    6. General Terms

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and not redeemable for cash.
    Standard RSAWEB Home Fibre Terms and Conditions apply.
    RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time without prior notice.

    Openserve Summer Promotion

    1. Promotion Validity

    This promotion is valid for orders placed with RSAWEB by the 30th of December 2025. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.
    Orders placed/accepted with Openserve after 30 December 2025, for any reason, will not qualify for this promotion and will revert to standard pricing.

    2. Promotional Discount

    Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

    • A pro-rata discount for the activation month, and
    • One (1) additional full month at the promotional rate.

    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    3. Eligibility Criteria

    This promotion is valid nationwide (in Openserve feasible areas) and applies to new customers on the Openserve fibre network only.
    Applies to new installations and ISP Migrations only.
    Openserve Prepaid services are excluded (only recurring Fibre-to-the-Home orders qualify).
    Existing RSAWEB customers currently on the Openserve Network do not qualify.
    Existing Openserve/RSAWEB customers may not terminate and reactivate their service to benefit from this promotion or new standard pricing.
    Upgrades and downgrades of existing Openserve/RSAWEB services do not qualify for this promotion or new standard pricing.

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI related increases or adjustments from RSAWEB or Openserve. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, RSAWEB reserves the right to recover the total discounted amount received during the promotional period. This recovery will be in addition to any standard cancellation fees, where applicable.

    6. General Terms

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and not redeemable for cash.
    The offer cannot be combined with any other promotion or special offer.
    Standard RSAWEB Terms of Service and Acceptable Use Policies apply.
    RSAWEB reserves the right to amend or withdraw the promotion at any time without prior notice.

    Vumatel Summer Promotion

    1. Promotion Validity

    This promotion is valid for orders placed before 30 December 2025.
    Orders placed/accepted with Vumatel after 28 February 2026, for any reason, will not qualify for this promotion and will be subject to standard pricing.

    2. Promotional Discount

    Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

    • A pro-rata discount for the activation month, and
    • One (1) additional full month at the promotional rate.

    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    3. Eligibility Criteria

    The promotion is only applicable to new customers.
    Existing RSAWEB customers on the Vumatel network do not qualify.
    Existing Vumatel/RSAWEB customers cannot terminate their service and reactivate to benefit from this promotion or new standard pricing.
    Upgrades and downgrades of existing Vumatel/RSAWEB services do not qualify for this promotion or new standard pricing.
    Customers currently on the Vumatel network who are switching ISPs to RSAWEB (ISP migrations) do qualify for this promotion.

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI related increases or adjustments from RSAWEB or Vumatel. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, RSAWEB reserves the right to recover the total discounted amount received during the promotional period. This recovery will be in addition to any standard cancellation fees, where applicable.

    6. General

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and not redeemable for cash.
    The offer cannot be combined with any other promotion or special offer.
    Standard RSAWEB Terms of Service and Acceptable Use Policies apply.
    RSAWEB reserves the right to amend or withdraw the promotion at any time without prior notice.

    MFN Summer Promotion

    1. Promotion Overview

    The MFN Summer Promotion provides customers with a discount on the monthly recurring fee for a limited period:
    Discount applies for up to two (2) months, including the pro rata charge for the activation month and one (1) full month thereafter.
    Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

    2. Eligibility Criteria

    This promotion is only available to new RSAWEB customers connecting on the MFN network.
    Existing RSAWEB customers currently on the MFN Network do not qualify.
    Existing MFN/RSAWEB customers may not terminate and reactivate their service to benefit from this promotion or new standard pricing.
    Upgrades and downgrades of existing MFN/RSAWEB services do not qualify for this promotion or new standard pricing.
    Customers currently on the MFN network who are switching ISPs to RSAWEB (ISP migrations) do qualify for this promotion.

    3. ‎Promotion Validity 

    This promotion is valid for orders placed before 28 February 2026.
    Orders placed/accepted with MFN after 28 February 2026, for any reason, will not qualify for this promotion and will be subject to standard pricing.

    4. Pricing and Adjustments

    Pricing may change during the promotional period due to factors such as CPI related increases or adjustments from RSAWEB or MFN. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

    5. Cancellations and Recoveries

    Should a customer cancel their service within 12 months of activation, RSAWEB reserves the right to recover the total discounted amount received during the promotional period. This recovery will be in addition to any standard cancellation fees, where applicable.

    6. General

    Offer is for individual residential use only.
    The promotion is non-transferable, non-refundable, and not redeemable for cash.
    The offer cannot be combined with any other promotion or special offer.
    Standard RSAWEB Terms of Service and Acceptable Use Policies apply.
    RSAWEB reserves the right to amend or withdraw the promotion at any time without prior notice.

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