1. Promotion Validity

This promotion is available for a limited time only. RSAWEB reserves the right to amend or terminate this offer at any time without prior notice.

2. Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Following the full promotional month, the customer will be billed at the standard monthly price for their package. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

The standard prices shown for this promotion apply only to customers who activate on the Black Friday Promotion, as set out in these terms and conditions. They do not apply to existing RSAWEB customer services on the same package.

3. Eligibility Criteria

• This promotion is available nationally on the Octotel FTTH network, subject to coverage availability.
• A premises receives the promotional price once. A second qualifying order on the same premises is billed at the higher standard rate.
• Existing RSAWEB customers may not regrade to a promotional product to access this offer.
• Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
• This promotion applies to selected Octotel FTTH speed packages.
• Standard credit vetting and Order Processing Fee (OPF) rules apply.

4. Pricing and Adjustments

Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or Octotel. If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price, for up to two (2) months) will remain the same.

5. Cancellations and Recoveries

Normal Fibre to the Home cancellation terms apply, including any applicable cancellation penalties. The promotional discount received is not refundable on early cancellation. For full cancellation terms and policies, refer to Fibre to the Home Terms and Conditions.

6. General Terms

• Offer is for individual residential use only.
• The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
• This discount may not be combined with any other RSAWEB promotion, discount, or offer, unless expressly confirmed in writing by RSAWEB.
• Standard RSAWEB Fibre to the Home and General Terms and Conditions apply and are incorporated by reference. Available at Fibre to the Home Terms and Conditions and General Terms and Conditions.
• RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time, subject to applicable consumer protection legislation.

Additional Terms — Octotel FTTH 1000/200Mbps Uncapped BF26

7. Order Window

This product is only available for orders that are both placed by the customer with RSAWEB and placed by RSAWEB with Octotel between 1 November 2026 and 30 November 2026 inclusive (the Order Window).

If an order is rejected by Octotel for any reason and cannot be resubmitted and accepted by Octotel on or before 30 November 2026, the BF26 promotional product will not apply. RSAWEB may offer the customer the standard Octotel FTTH 1000/200Mbps Uncapped product at the Prevailing Standard Rate, subject to availability.

Where RSAWEB has not received all required supporting documentation from the customer by the date reasonably necessary to process and submit the order to Octotel before the close of the Order Window, RSAWEB cannot honour the BF26 promotional product for that order. The customer’s failure to provide required documentation timeously does not extend the Order Window, and the promotional product will not apply in such cases.

RSAWEB reserves the right to amend or terminate this offer at any time, subject to applicable consumer protection legislation.

8. Eligibility — BF26 Product

• Only new-installation orders qualify. Reconnects, reconnect re-installations, ISP migrations, and customer-change (ie transfer of ownership/cessions) orders do not.
• Customers seeking to regrade from any existing Octotel FTTH product to this product are not eligible.
• Customers who have previously held this product and lost it in accordance with Section 9 are not eligible to reactivate it.
• A premises receives the BF26 promotion once. Any subsequent order for the same premises will be placed on the standard Octotel FTTH 1000/200Mbps Uncapped product at the Prevailing Standard Rate, together with any promotion applicable to that product at the time of the order. RSAWEB will notify the customer before any such change is made.

9. BF26 Standard Rate

Following the two-month promotional period (pro-rata activation month plus one full promotional month), the customer will be billed at the standard monthly rate published by RSAWEB for the BF26 product at the time of the order (the BF26 Standard Rate). The BF26 Standard Rate is lower than the standard monthly rate for the Octotel FTTH 1000/200Mbps Uncapped product (the Prevailing Standard Rate) and is subject to annual adjustment.

The standard prices shown for this promotion apply to customers who activate under it and do not apply to existing RSAWEB customers on the same package, whose pricing is not changed by this promotion.

Annual price increases apply. RSAWEB reserves the right to apply annual price adjustments to the BF26 Standard Rate in accordance with RSAWEB’s pricing policy and applicable legislation. Customers will be notified of any price increase as required by law.

Product Discontinuation

If RSAWEB and/or Octotel discontinue the Octotel FTTH 1000/200Mbps Uncapped BF26 product, RSAWEB will give affected customers not less than 30 calendar days’ written notice prior to the date on which the BF26 Standard Rate will cease to apply (the Discontinuation Date). Notice will be sent to the email address or contact details held on the customer’s RSAWEB account at the time.

On or before the Discontinuation Date, the customer may elect to:

• Accept migration to the standard Octotel FTTH 1000/200Mbps Uncapped product, in which case the customer will be billed at the Prevailing Standard Rate from the Discontinuation Date; or
• Cancel their RSAWEB service. Where a customer elects to cancel, all standard FTTH cancellation terms remain in force.

Where the customer does not respond within the notice period, their service will automatically migrate to the standard Octotel FTTH 1000/200Mbps Uncapped product at the Prevailing Standard Rate on the Discontinuation Date.

10. Loss of the BF26 Product

The BF26 product and the BF26 Standard Rate will be permanently lost upon the occurrence of any of the following:

• Regrading to any other product or speed tier
• Migration to another internet service provider, which constitutes a cancellation of the RSAWEB service for all purposes under these Terms and Conditions
• Voluntary cancellation of service for any reason
• Cancellation due to late or non-payment

Loss of the BF26 product is permanent and irrevocable. RSAWEB will not reinstate it under any circumstances, regardless of the reason for the loss.

Once the BF26 product is lost, the customer may not reconnect to the Octotel FTTH 1000/200Mbps Uncapped BF26 product. Should the customer wish to continue with a 1000/200Mbps service, they must subscribe to the standard Octotel FTTH 1000/200Mbps Uncapped product at the Prevailing Standard Rate.

Promotion Validity

This promotion is valid for orders placed with RSAWEB and accepted by MetroFibre by the 3rd of December 2026. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Orders placed/accepted with MetroFibre after 3 December 2026, for any reason, will not qualify for this promotion and will be billed at the standard price for their package.

Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Customers who activate on the MetroFibre 30/30Mbps Nexus or 40/40Mbps Nexus packages will receive up to three (3) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• Two (2) additional full months at the promotional rate

Following the final promotional month, the customer will be billed at the standard monthly price for their package, subject to the Pricing and Adjustments section below. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

The standard prices shown for this promotion apply to customers who activate under it. They do not necessarily apply to existing RSAWEB customers on the same package, whose pricing is not changed by this promotion.

Eligibility Criteria

• Offer valid nationwide on MetroFibre fibre (Nova, Nexus and Core) to new RSAWEB activations.
• Promotion applies to selected speed packages only.
• Existing RSAWEB customers cannot regrade to receive the promotional or updated standard pricing.
• Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
• Standard credit vetting and Order Processing Fee (OPF) rules apply.

Pricing and Adjustments

Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or MetroFibre.

If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price) will remain the same.

Cancellations and Recoveries

Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. Normal Fibre to the Home cancellation terms apply, including any applicable cancellation penalties. The installation and connection fee and the unmanaged router fee are deferred for this promotion; should a customer cancel their service within 12 months of activation, these fees become payable. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions.

General Terms

• Offer is for individual residential use only.
• The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
• Standard RSAWEB Fibre to the Home and General Terms and Conditions apply.
• RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time.

Promotion Validity

This promotion is valid for orders placed with RSAWEB and accepted by Vumatel by the 31st of January 2027. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Orders placed/accepted with Vumatel after 31 January 2027, for any reason, will not qualify for this promotion and will be billed at the standard price for their package.

Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Following the full promotional month, the customer will be billed at the standard monthly price for their package, subject to the Pricing and Adjustments section below. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

The standard prices shown for this promotion apply to customers who activate under it. They do not necessarily apply to existing RSAWEB customers on the same package, whose pricing is not changed by this promotion.

Eligibility Criteria

• Offer valid nationwide on Vuma Core fibre to new RSAWEB activations, including migrations, reconnections and customers switching from another ISP.
• Vuma Reach products are excluded from this promotion.
• Promotion applies to selected speed packages only.
• Existing RSAWEB customers cannot regrade to receive the promotional rate or updated standard pricing. Product upgrades and downgrades do not qualify.
• Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
• ISP base migrations through the acquisition of another ISP do not qualify.
• Standard credit vetting and Order Processing Fee (OPF) rules apply.

Pricing and Adjustments

Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or Vumatel.

If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price) will remain the same.

Cancellations and Recoveries

Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. Normal Fibre to the Home cancellation terms apply, including any applicable cancellation penalties. The installation and connection fee and the unmanaged router fee are deferred for this promotion; should a customer cancel their service within 12 months of activation, these fees become payable. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions.

General Terms

• Offer is for individual residential use only.
• The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
• Standard RSAWEB Fibre to the Home and General Terms and Conditions apply.
• RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time.

Promotion Validity

This promotion is valid for orders placed with RSAWEB by the 31st of January 2027. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Orders placed/accepted with Openserve after 31 January 2027, for any reason, will not qualify for this promotion and will revert to standard pricing.

Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Following the full promotional month, the customer will be billed at the standard monthly price for their package, subject to the Pricing and Adjustments section below. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

The standard prices shown for this promotion apply to customers who activate under it. They do not necessarily apply to existing RSAWEB customers on the same package, whose pricing is not changed by this promotion.

Eligibility Criteria

• Offer valid nationwide to RSAWEB customers that are new on the Openserve fibre network, including migrations. Web Connect (OWC) products are available in selected areas only.
• Promotion applies to selected speed packages only.
• Existing RSAWEB customers cannot regrade to receive the promotional rate or updated standard pricing.
• Customers may not cancel and re-subscribe to access the promotion or updated standard pricing.
• Standard credit vetting and Order Processing Fee (OPF) rules apply.

Pricing and Adjustments

Pricing may change during the promotional period due to CPI-related increases or adjustments from RSAWEB or Openserve.

If pricing changes occur, both the standard and promotional prices may increase. However, the discount value (the difference between the promotional and standard price) will remain the same.

Cancellations and Recoveries

Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable. The installation and connection fee is deferred for this promotion and also becomes payable on cancellation within 12 months. For cancellation terms and policies please refer to Fibre to the Home Terms and Conditions.

General Terms

• Offer is for individual residential use only.
• The promotion is non-transferable, non-refundable, and cannot be redeemed for cash.
• Standard RSAWEB Fibre to the Home and General Terms and Conditions apply.
• RSAWEB may amend, suspend, or terminate the promotion and its benefits at any time.

Promotion Validity

This promotion is available for a limited time only. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Promotional Discount

Eligible customers will receive one (1) month at a discounted promotional rate on their Vuma Reach package.

• The discounted rate applies for the first month of service only
• From the second month onward, the customer reverts to the standard price applicable to their package

Eligibility Criteria

• Offer valid nationwide to new RSAWEB customers on the Vuma Reach network
• Applies to new installations, migrations, and reconnections, including customers switching ISPs
• Existing RSAWEB Vuma Reach customers are not eligible for this promotion
• Product upgrades and downgrades do not qualify for the promotional rate
• Existing customers may not cancel and re-subscribe in order to gain access to this promotion
• The 10/10Mbps package is only available in selected areas — availability is confirmed via the RSAWEB coverage map
• This promotion excludes Vuma Core products

Pricing and Adjustments

• Pricing is subject to change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Vumatel
• If such a change occurs, the standard and promotional prices may increase, but the discount value (i.e. the difference between the promotional and standard price) will remain the same

Sanlam Reality

• Sanlam Reality is excluded from prepaid products

General Terms

• Offer is for individual residential use only
• The promotion is non-transferable, non-refundable, and not redeemable for cash
• This discount may not be combined with any other RSAWEB promotion, discount, or offer, unless expressly confirmed in writing by RSAWEB
• Standard RSAWEB Vuma Reach Prepaid Terms and Conditions apply
• These promotional Terms and Conditions supplement, and do not replace, the General Terms and Conditions and FTTH Terms and Conditions already associated with the product
• RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time

Promotion Validity

This promotion is available for a limited time only. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Eligibility Criteria

• Offer valid nationwide to new RSAWEB customers on the Thinkspeed fibre network
• Applies to new installations, migrations, and reactivations only
• Promotion applies to selected speed packages only — 10/5Mbps is excluded from this promotion
• Existing RSAWEB customers are not eligible to regrade to receive the promotional rate
• Existing customers may not cancel and re-subscribe to gain access to this promotion or to updated standard pricing
• 10/5Mbps is only available at Oasis Luxury Retirement Resort, and 1000/500Mbps is only available in the Century City and Clara Anna Fontein precincts — orders outside these areas for these products will not be provisioned

Pricing and Adjustments

• Pricing is subject to change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Thinkspeed
• If such a change occurs, the standard and promotional prices may increase, but the discount value (i.e. the difference between the promotional and standard price) will remain the same

General Terms

• Offer is for individual residential use only
• The promotion is non-transferable, non-refundable, and not redeemable for cash
• This discount may not be combined with any other RSAWEB promotion, discount, or offer, unless expressly confirmed in writing by RSAWEB
• Standard RSAWEB Home Fibre Terms and Conditions apply
• These promotional Terms and Conditions supplement, and do not replace, the General Terms and Conditions and FTTH Terms and Conditions already associated with the product
• RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time

1. The promotion is available to qualifying business clients only and is subject to service availability and feasibility assessments. 
2. The advertised deployment timeline of “online in as little as 5 business days” is an estimate and dependent on successful site assessment, coverage availability, approval processes, and installation scheduling.
3. Promotional benefits include:
   1. Free-to-use Zyxel WiFi Router
   2. Uncapped and unshaped business internet access
   3. Rapid wireless deployment
   4. Business continuity and failover capability support  
4. The included Zyxel WiFi Router remains the property of the service provider unless otherwise agreed in writing.  
5. MTN Tarana Rapid Connect is delivered via managed wireless internet infrastructure and performance may be affected by environmental factors, signal conditions, network congestion, or site-specific limitations.  
6. Fibre failover functionality and dual-WAN integration may require compatible networking equipment and additional customer-side configuration.  
7. Installation timelines, service availability, and final deployment approval remain subject to successful technical feasibility assessments.  
8. All services are subject to RSAWEB standard service terms, acceptable use policies, fair usage guidelines where applicable, and credit approval processes.  
9. RSAWEB reserves the right to amend, extend, or withdraw the promotion at any time without prior notice.  
10. Errors and omissions excepted (E&OE). 

1. The promotion is valid for new business clients only. 
2. The promotion applies exclusively to qualifying MTB-connected buildings and is subject to infrastructure availability and feasibility assessments.
3. Promotional benefits include:
   1. Waived setup fees
   2. First month free
   3. Thereafter, fixed pricing for the duration of the contract term
4. The promotion is applicable to the following services:
   1. Enterprise
   2. Broadband
   3. Broadband Lite  
5. Promotional pricing and benefits apply only for orders placed and approved before 26 June 2026. 
6. Estimated installation and delivery timelines are approximately 2–4 business weeks and may vary depending on building access, third-party dependencies, infrastructure readiness, and service feasibility.
7. Fixed pricing applies for the agreed contract term only and excludes any customer-requested upgrades, downgrades, relocations, or service modifications.
8. Services are powered by RSAWEB, delivered via Seacom infrastructure, and backhauled by DFA.
9. All services are subject to RSAWEB standard service terms, acceptable use policies, coverage availability, and credit approval processes where applicable.
10. RSAWEB reserves the right to amend, extend, or withdraw the promotion at any time without prior notice.
11. Errors and omissions excepted (E&OE). 

Promotion Validity

This promotion is valid for a limited time. RSAWEB reserves the right to amend or withdraw the promotion at any time without prior notice.

Promotional Discount

Eligible customers will receive a discount on the monthly recurring fee for up to two (2) months, which includes:

• A pro-rata discount for the activation month, and
• One (1) additional full month at the promotional rate.

Thereafter the customer will revert to the advertised standard pricing. The discount will be automatically applied during the billing cycle and reflected on the customer’s invoice.

Eligibility Criteria

This offer is available to new Octotel fibre customers nationwide, including new installation, migration and reconnects.

Existing customers may not regrade or cancel their service and re-subscribe solely to qualify for this promotion or the updated standard pricing.
25/25Mbps is not available at Eagles Canyon Estate, JHB. The 25/25Mbps is available only for new installations and reconnects where it’s new tenants moving into properties with existing installations (must provide proof of address).

Pricing and Adjustments

Pricing may change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Octotel. If such a change occurs, both standard and promotional prices may increase; however, the discount value (i.e., the difference between the promotional and standard price) will remain the same.

Cancellations and Recoveries

Should a customer cancel their service within 12 months of activation, they are liable to pay the discount rates over and above the standard cancellation fees, where applicable.

General Terms

• Offer is for individual residential use only.
• The promotion is non-transferable, non-refundable, and not redeemable for cash.
• Standard RSAWEB Home Fibre Terms and Conditions apply.
• RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time without prior notice.

Promotion Validity

This promotion is available for a limited time only. RSAWEB reserves the right to amend or terminate the offer at any time without prior notice.

Promotional Discount

Eligible customers will receive up to two (2) months at a discounted rate, which includes:

• A pro-rata discount for the activation month
• One (1) additional full month at the promotional rate

Eligibility Criteria

• Offer valid nationwide to new RSAWEB customers on the Vumatel fibre network
• Applies to new installations, migrations, and reactivations only
• Promotion applies to selected speed packages only
• Existing RSAWEB customers are not eligible to regrade to receive the promotional rate
• Existing customers may not cancel and re-subscribe to gain access to this promotion or to updated standard pricing

Pricing and Adjustments

• Pricing is subject to change during the promotional period due to factors such as CPI-related increases or adjustments from RSAWEB or Vumatel.
• If such a change occurs, the standard and promotional prices may increase, but the discount value (i.e. the difference between the promotional and standard price) will remain the same.

General Terms

• Offer is for individual residential use only
• The promotion is non-transferable, non-refundable, and not redeemable for cash
• Standard RSAWEB Home Fibre Terms and Conditions apply
• RSAWEB reserves the right to amend, suspend, or terminate the promotion and its benefits at any time