Promotion Period

This Upfront Promotion is available for all orders placed on or before 30 December 2024.

Eligibility

The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network. Customers must select the Upfront Promotion at the time of ordering.

Promotional Details

Customers who choose this promotion receive discounted monthly pricing for a specified period based on the selected line speed.

Each line speed option offers up to three (3) months of promotional pricing, which includes either two full months and the first month’s pro-rata or two full months without pro-rata.

Should the customer opt to regrade their service prior to the promotional period completion, the discount will fall away. Should the customer cancel their service within a 12-month period, the promotional discount amounts will be payable along with the standard cancellation fees stipulated.

General Conditions

Standard rates apply after the end of the promotional period.

All prices include VAT and may increase each year, as determined by either the Fibre Network Operator (FNO) or RSAWEB.

This offer is not exchangeable for cash or any other services.

RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.

This promotion cannot be combined with any other RSAWEB discounts or offers.

Customer Support

For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Octotel – Summer – Payback Rewards Promotion – T&C’s

Promotional Terms and Conditions for Octotel Payback Rewards Promotion

Promotion Period

This Loyalty Promotion is available for all orders placed on or before 30 December 2024.

Eligibility

The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network.

Customers must select the Loyalty Promotion at the time of ordering.

Should the customer opt to regrade their service prior to the promotional period completion, the loyalty reward will fall away.

Promotional Details

Customers who select the Loyalty Promotion pay the standard monthly rate from the start of service but will receive a credit at the end of 24 months based on the chosen line speed.

Loyalty rewards are allocated as follows:

Customers may see a savings of up to 7.7% depending on line speed and any adjustments by the FNO over the 24-month period.

General Conditions

Rewards are only payable after continuous service for 24 months without any interruptions or account cancellations.

Standard monthly rates apply for the entire 24-month duration, including any potential future price increases by RSAWEB and the FNO.

RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.

This promotion cannot be combined with any other RSAWEB discounts or offers.

Orders placed after 30 December due to any external delay, including customer requiring a later date for connection, or if the FNO does not release an existing line prior to 1 January 2025 will not qualify for this promotion.

Customer Support

For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

• This Loyalty Promotion is available for all orders placed on or before 30 November 2024.

Eligibility

• The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network.
• Customers must select the Loyalty Promotion at the time of ordering.

Promotional Details

• Customers who select the Loyalty Promotion pay the standard monthly rate from the start of service but will receive a monetary reward at the end of 24 months based on the chosen line speed.
• Loyalty rewards are allocated as follows:

• Customers may see a savings of up to 7.7% depending on line speed and any adjustments by the FNO over the 24-month period.

General Conditions

• Rewards are only payable after continuous service for 24 months without any interruptions or account cancellations.
• Standard monthly rates apply for the entire 24-month duration, including any potential future price increases by RSAWEB and the FNO.
• RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

• Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.
• This promotion cannot be combined with any other RSAWEB discounts or offers.
• Orders placed after 30 November due to any external delay, including customer requiring a later date for connection, or if the FNO does not releasing an existing line prior to 1 December 2024  will not qualify for this promotion.

Customer Support

• For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotion Period

• This Upfront Promotion is available for all orders placed on or before 29 November 2024.

Eligibility

• The promotion applies exclusively to new RSAWEB customers activating services on the Octotel network. Customers must select the Upfront Promotion at the time of ordering.

Promotional Details

• Customers who choose this promotion receive discounted monthly pricing for a specified period based on the selected line speed.
• Each line speed option offers up to three (3) months of promotional pricing, which includes either two full months and the first month’s pro-rata or two full months without pro-rata.

General Conditions

• Standard rates apply after the end of the promotional period.
• All prices include VAT and may increase each year, as determined by either the Fibre Network Operator (FNO) or RSAWEB.
• This offer is not exchangeable for cash or any other services.
• RSAWEB reserves the right to modify, extend, or cancel this promotion at any time without prior notice.

Exclusions

• Existing RSAWEB customers upgrading or downgrading their current service on the Octotel network are not eligible for this promotion.
• This promotion cannot be combined with any other RSAWEB discounts or offers.

Customer Support

• For any service issues, technical support, or queries, please contact RSAWEB customer service here.

Promotional Period

• This promotion runs from 24 October 2024 to 29 January 2025.
• Orders must be placed by 31 January 2025 to qualify for the promotional offer. Any orders placed after this date will not be eligible.

Applicable Areas

• The promotion is only available to customers residing in the following areas:
  • Isipingo Rail
  • Isipingo Hills
  • Isipingo Beach
  • Orient Hills
  • Lotus Park

Eligibility

• This offer is valid for both new customers and existing customers looking to upgrade.
• Only customers connected to the MetroFibre network in the specified areas qualify for the promotion.

Offer Details

• Customers will pay the standard package price and receive an increased bandwidth (Promotional Speed) on selected packages.
• The Promotional Speed is valid for 12 months from the date of activation (for new customers) or from the date of the upgrade (for existing customers).

• If RSAWEB is unable to process your order due to customer-driven delays, the promotion will not be honoured.

Existing Customer Upgrades

• Existing customers may upgrade to benefit from the SpeedUp promotion, provided their current package’s monthly fee is lower than the upgraded package’s monthly fee.

Pricing Adjustments

• During the 12-month Promotional Speed period, the monthly subscription rates are not fixed and are subject to standard pricing adjustments.

General Conditions

• RSAWEB reserves the right to modify or withdraw this promotion at any time.
• All general terms and conditions for RSAWEB services apply.

Promotion Details:

• RSAWEB is offering the Level Up Promo in selected areas, limited to the following areas within the Western Cape: Kirstenhof, Sunningdale, Parklands, Newlands, Rondebosch, Claremont, Kenilworth, Wynberg and Trovato.
• The promotion provides upgraded Octotel line speeds at discounted prices.
• The following speeds will be effected:
  • 75/75Mbps will level up to 150/150Mbps
  • 150/150Mbps will level up to 300/200Mbps
  • 300/200Mbps will level up to 400/200Mbps
  • 400/200Mbps will level up to 1000/200Mbps

Promotion Duration:

• This promotion is valid from 12 April 2024 until 31 December 2024.

Eligibility:

• The promotion is exclusively available to new customers that sign-up with RSAWEB on the Octotel network and must reside in the selected areas, limited to the following areas within the Western Cape: Kirstenhof, Sunningdale, Parklands, Newlands, Rondebosch, Claremont, Kenilworth, Wynberg and Trovato.
• Excludes customers who are currently active ONT (Optical Network Terminal) customers and those migrating from other Internet Service Providers (ISPs).

Offer Inclusions:

• Free Mini UPS is included in all packages.

Billing Terms:

• Clients will receive the reduced monthly rate and increased speed permanently, with standard annual increases.
• Should the service be cancelled before the 12-month period, the client is liable to pay the full value of the UPS upon cancellation.

General Terms:

• RSAWEB reserves the right to modify or terminate this promotion at any time without prior notice.
• All terms and conditions are subject to RSAWEB’s standard terms of service.

By participating in this promotion, customers agree to adhere to the terms and conditions stated above. For any queries or clarifications, please contact RSAWEB customer service.

Referral Program / Refer a friend promotion:  You can only get paid for the successful connection of monthly fibre to the home subscription referrals. The referral program is only applicable for Monthly Fibre to the Home Subscription Referrals, with the stipulation that the referring customer must also be an active subscriber to a monthly fibre service. The discount is in the form of an account credit of R500 for each friend referred to RSAWEB and is only applied to your account, once your friend is connected. You can submit any number of referrals but the discount limit is R2 500 per customer.

• 7This promotion is valid for new customers of RSAWEB who sign up for Fibre to the home services and select Bark Junior during the ordering process. 
• The promotion offers a free Bark Junior subscription, saving the customer R60 per month. 
• The free Bark Junior subscription will be provided as long as the customer maintains an active Fibre service with RSAWEB. 
• Only new customers are eligible for this promotion. Existing customers upgrading or modifying their Fibre service are not eligible. 
• The promotion is subject to the availability of Bark Junior subscriptions and may be limited based on stock availability. 
• Customers must explicitly select Bark Junior during the ordering process to qualify for the 100% discount. 
• Failure to select Bark Junior during the ordering process will result in the customer not receiving the free Bark Junior subscription and the 100% discount. 

• This discount is available to Reality Health, Reality Plus, Reality Core and Reality Club members, and members with Wealth Bonus Lifestyle benefits. 
  • Reality Health 20% Off fibre to your home 
  • Reality Plus 20% Off fibre to your home 
  • Reality Core 15% Off fibre to your home 
  • Reality Club 10% Off fibre to your home 
  • Wealth Bonus Lifestyle benefits 10% Off fibre to your home 
• Reality Access for Fedhealth and Reality Access for SGR do not qualify for this discount. 
• The applicable discount will be applied for as long as the RSAWEB fibre service and Sanlam Reality Membership is active and in good standing. 
• The discount only applies to Fibre to the Home services and does not include Fixed LTE or any Prepaid Fibre services and products. 
• The applicable discount will only be valid for one installed fibre-to-the-home (FTTH) line per customer.