Promotions

  • Enter your coupon code when signing up for Fibre to have the value of the credit applied to your RSAWEB account. 
  • This promotional offer is valid for new customers signing up for Fibre. 
  • Coupon codes must be entered at checkout and will not be applied once the order has been processed online. RSAWEB is not liable for the failure of the customer to enter the code at checkout 
  • If the customer cancels within 12 months they will be liable to pay back the value of the promotional offer or credit received during their initial 12-month period with RSAWEB. 
  • RSAWEB reserves the right to amend or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 
  • This promotion is valid for new customers of RSAWEB who sign up for Fibre to the home services and select Bark Junior during the ordering process. 
  • The promotion offers a free Bark Junior subscription, saving the customer R60 per month. 
  • The free Bark Junior subscription will be provided as long as the customer maintains an active Fibre service with RSAWEB. 
  • Only new customers are eligible for this promotion. Existing customers upgrading or modifying their Fibre service are not eligible. 
  • The promotion is subject to the availability of Bark Junior subscriptions and may be limited based on stock availability. 
  • Customers must explicitly select Bark Junior during the ordering process to qualify for the 100% discount. 
  • Failure to select Bark Junior during the ordering process will result in the customer not receiving the free Bark Junior subscription and the 100% discount. 
  • This discount is available to Reality Health, Reality Plus, Reality Core and Reality Club members, and members with Wealth Bonus Lifestyle benefits. 
  • Reality Health 20% Off fibre to your home 
  • Reality Plus 20% Off fibre to your home 
  • Reality Core 15% Off fibre to your home 
  • Reality Club 10% Off fibre to your home 
  • Wealth Bonus Lifestyle benefits 10% Off fibre to your home 
  • Reality Access for Fedhealth and Reality Access for SGR do not qualify for this discount. 
  • The applicable discount will be applied for as long as the RSAWEB fibre service and Sanlam Reality Membership is active and in good standing. 
  • The discount only applies to Fibre to the Home services and does not include Fixed LTE or any Prepaid Fibre services and products. 
  • Buy a mini uninterrupted power supply device (mini UPS) when ordering selected Fibre to the Home services. 
  • Offer valid while stocks last on selected Fibre packages. The  mini UPS cost will be discounted by 50% upon checkout. 
  • IRSAWEB reserves the right to or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 
The discount is in the form of an account credit of R500 for each friend that signs up and is only applied to your account, once your friend is connected. You can submit any number of referrals but the discount limit is R2 500 per customer.

These terms and conditions govern the use of the promotional pricing offered by RSAWEB. By availing of this promotion, you agree to the following terms:  

  1. Promotion Duration: The promotion pricing is valid for a period of 1 to 2 months (situation dependent) and is specific to the area or speed as indicated.
  2. Discount Amount: The promotion offers a fixed discounted rate of R99 as specified for the specified speed and duration.
  3. Pro-Rata Billing: To ensure you receive the full value of the promotion, customers will initially be billed at the full standard price for their chosen service for the pro rata invoice. After this initial billing, the discounted rate of R99 will apply for the remainder of the 1-2 month period.
  4. Promotion Changes: RSAWEB reserves the right to change or remove this promotion at any time without prior notice.
  5. Customer Responsibility: Should a customer unjustifiably benefit from a promotional discount, whether as advertised or in any other manner as per the Agreement, the customer must immediately notify RSAWEB of the incorrect billing.
  6. Reimbursement: By availing of this promotion, the customer agrees to fully reimburse RSAWEB for any amounts that are due and payable to the company in cases where the promotion was wrongly applied.
  7. Exclusive Promotion: This promotion cannot be used in conjunction with any other promotion or coupon, except for the Sanlam Reality Rewards Membership promotion.
  8. Promotion Deadline: The promotion is only applicable for orders placed until the 27 November 2023.
  9. Order Processing: In the event that RSAWEB is unable to process your order for any reason not attributed to their fault, the promotion pricing will not be applicable.
  10. Standard Pricing: Once the period of the promotional pricing has concluded, standard pricing thereafter will be as follows:
    25/25Mbps: R545
    50/50Mbps: R758
    100/100Mbps: R885
    200/200Mbps: R1055
    400/200Mbps: R1185
    1000/200Mbps: R1486

Pricing is subject to change. 

By availing of this promotion, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

These terms and conditions govern the use of the promotional pricing offered by RSAWEB. By availing of this promotion, you agree to the following terms:

  • Promotion Duration: The promotion pricing is valid for a period of 1 month and is specific to the area or speed as indicated.
  • Promotion Changes: RSAWEB reserves the right to change or remove this promotion at any time without prior notice.
  • Customer Responsibility: Should a customer unjustifiably benefit from a promotional discount, whether as advertised or in any other manner as per the Agreement, the customer must immediately notify RSAWEB of the incorrect billing.
  • Reimbursement: By availing of this promotion, the customer agrees to fully reimburse RSAWEB for any amounts that are due and payable to the company in cases where the promotion was wrongly applied.
  • Exclusive Promotion: This promotion cannot be used in conjunction with any other promotion or coupon, except for the Sanlam Reality Rewards Membership promotion.
  • Promotion Deadline: The promotion is only applicable for orders placed until the end of December 2023.
  • Order Processing: In the event that RSAWEB is unable to process your order for any reason not attributed to their fault, the promotion pricing will not be applicable.
  • Discount Percentage: The promotion offers a 50% discount off the standard pricing as specified for the specified duration.
  • Pro-Rata Billing: To ensure you receive the full value of the promotion, customers will initially be billed at the full standard price for their chosen service for the pro rata invoice. After this initial billing, the 50% discount will apply for the full 1 (one) month period.
  • Standard Pricing: Once the period of the promotional pricing has concluded, standard pricing thereafter will be as follows:
    50/50Mbps: R755pm
    100/100Mbps: R975pm
    200/200Mbps: R1095pm
    500/200Mbps: R1245pm
    1000/250Mbps: R1525pm
    1000/500Mbps: R2395pm
  1. The Demux promotion is applicable only to specific locations as determined by the Fibre Network Operator, not RSAWEB.  
  2. The promotion is exclusively available for new installations or reconnection orders and is not applicable to customers with an active Demux connection.  
  3. The Black Friday promotion does not cover regrades (upgrades/downgrades), and  
  4. Only orders placed before December 30th are eligible.  
  5. Annual CPI increases apply, and RSAWEB reserves the right to modify pricing.  
  6. RSAWEB strives to provide accurate eligibility information, but discrepancies may occur. In such cases, RSAWEB reserves the right to retract the promotion and offer the standard promotion if applicable.  
  7. If a customer upgrades/downgrades during this period, they will revert to standard pricing.  
  8. Customers who cancel or are terminated due to non-payment cannot reconnect on this pricing and will be subject to standard pricing upon reconnection.  
  9. Promotion Duration:  
    1. The promotional pricing is valid for up to 12 months with CPI annual increases applying. RSAWEB reserves the right to modify pricing. 
  10. Pro-Rata Billing:  
    1. To ensure you receive the full value of the promotion, customers will initially be billed at the full standard price for their chosen service for the pro rata invoice. After this initial billing, the 50% discount will apply for the remainder of the 2-month period. 
    2. After the initial billing this will then go to the promotional pricing advertised. 
  11. Promotion Changes:  
    1. RSAWEB reserves the right to change or remove this promotion at any time without prior notice. 
  12. Customer Responsibility:  
    1. If a customer unjustifiably benefits from a promotional discount, they must immediately notify RSAWEB of the incorrect billing. 
  13. Reimbursement:  
    1. By availing of this promotion, the customer agrees to fully reimburse RSAWEB for any amounts due and payable to the company if the promotion was wrongly applied. 
  14. Exclusive Promotion:  
    1. This promotion cannot be used in conjunction with any other promotion or coupon, except for the Sanlam Reality Rewards Membership promotion. 
  15. Promotion Deadline:  
    1. The promotion is only applicable for orders placed before the 30th of December 2023. 
  16. Order Processing:  
    1. If RSAWEB is unable to process an order for reasons not attributed to their fault, the promotion pricing will not be applicable. 
  17. Standard Pricing: Once the period of the promotional pricing has concluded, standard pricing thereafter will be as follows:  
  • 10/10Mbps: R365pm  
  • 25/25Mbps: R445pm  
  • 50/50Mbps: R575pm  
  • 100/100Mbps: R675pm  
  • 200/200Mbps: R795pm  
  • 500/500Mbps: R845pm  
  • 1000/200Mbps: R995pm  

Pricing is subject to change. 

Eligibility Criteria: Promotion does not apply to existing RSAWEB customers if they have an active Openserve line. Existing RSAWEB customers cannot switch from one Fibre Network Operator to another to take advantage of this promotion. 

Promotion Duration: The promotion pricing is valid for a period of 2 months (situation dependent) and is specific to the area or speed as indicated. 

Discount Percentage: The promotion offers a 50% discount off the standard pricing as specified for the specified duration. 

Pro-Rata Billing: To ensure you receive the full value of the promotion, customers will initially be billed at the full standard price for their chosen service for the pro rata invoice. After this initial billing, the 50% discount will apply for the remainder of the 2-month period. 

Promotion Changes: RSAWEB reserves the right to change or remove this promotion at any time without prior notice. 

Customer Responsibility: Should a customer unjustifiably benefit from a promotional discount, whether as advertised or in any other manner as per the Agreement, the customer must immediately notify RSAWEB of the incorrect billing. 

Reimbursement: By availing of this promotion, the customer agrees to fully reimburse RSAWEB for any amounts that are due and payable to the company in cases where the promotion was wrongly applied. 

Exclusive Promotion: This promotion cannot be used in conjunction with any other promotion or coupon, except for the Sanlam Reality Rewards Membership promotion. 

Promotion Deadline: The promotion is only applicable for orders placed until the end of December 2023. 

Order Processing: In the event that RSAWEB is unable to process your order for any reason not attributed to their fault, the promotion pricing will not be applicable. 

Need help?

As part of our commitment to delivering exceptional customer service, we want to ensure your online experience is smooth sailing. The shortcuts below will help you manage your online services safely.

Get technical support for connectivity issues

Move your services (relocate), change your package or deactivate your services

Change your banking details, contact details or add a secondary contact

Manage your account, arrange payment plan, and query your Sanlam Reality discount

Talk to our support team instantly via Live Chat

Our Service Desk agents are available Monday to Sunday, 06:00 to 22:00.

Need help?

As part of our commitment to delivering exceptional customer service, we want to ensure your online experience is smooth sailing. The shortcuts below will help you manage your online services safely.

Get technical support for connectivity issues

Move your services (relocate), change your package or deactivate your services

Change your banking details, contact details or add a secondary contact

Manage your account, arrange payment plan, and query your Sanlam Reality discount

Talk to our support team instantly via Live Chat

Our Service Desk agents are available Monday to Sunday, 06:00 to 22:00.

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