Promotions

  • Enter your coupon code when signing up for Fibre to have the value of the credit applied to your RSAWEB account. 
  • This promotional offer is valid for new customers signing up for Fibre. 
  • Coupon codes must be entered at checkout and will not be applied once the order has been processed online. RSAWEB is not liable for the failure of the customer to enter the code at checkout 
  • If the customer cancels within 12 months they will be liable to pay back the value of the promotional offer or credit received during their initial 12-month period with RSAWEB. 
  • RSAWEB reserves the right to amend or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 
  • This promotion is valid for new customers of RSAWEB who sign up for Fibre to the home services and select Bark Junior during the ordering process. 
  • The promotion offers a free Bark Junior subscription, saving the customer R60 per month. 
  • The free Bark Junior subscription will be provided as long as the customer maintains an active Fibre service with RSAWEB. 
  • Only new customers are eligible for this promotion. Existing customers upgrading or modifying their Fibre service are not eligible. 
  • The promotion is subject to the availability of Bark Junior subscriptions and may be limited based on stock availability. 
  • Customers must explicitly select Bark Junior during the ordering process to qualify for the 100% discount. 
  • Failure to select Bark Junior during the ordering process will result in the customer not receiving the free Bark Junior subscription and the 100% discount. 
  • This discount is available to Reality Health, Reality Plus, Reality Core and Reality Club members, and members with Wealth Bonus Lifestyle benefits. 
  • Reality Health 20% Off fibre to your home 
  • Reality Plus 20% Off fibre to your home 
  • Reality Core 15% Off fibre to your home 
  • Reality Club 10% Off fibre to your home 
  • Wealth Bonus Lifestyle benefits 10% Off fibre to your home 
  • Reality Access for Fedhealth and Reality Access for SGR do not qualify for this discount. 
  • The applicable discount will be applied for as long as the RSAWEB fibre service and Sanlam Reality Membership is active and in good standing. 
  • The discount only applies to Fibre to the Home services and does not include Fixed LTE or any Prepaid Fibre services and products. 
  • Buy a mini uninterrupted power supply device (mini UPS) when ordering selected Fibre to the Home services. 
  • Offer valid while stocks last on selected Fibre packages. The  mini UPS cost will be discounted by 50% upon checkout. 
  • IRSAWEB reserves the right to or terminate the promotion without any notice. Errors & omissions excepted (E&OE). 

You can only get paid for the successful connection of monthly fibre to the home subscription referrals. The referral program is only applicable for Monthly Fibre to the Home Subscription Referrals, with the stipulation that the referring customer must also be an active subscriber to a monthly fibre service. The discount is in the form of an account credit of R500 for each friend referred to RSAWEB and is only applied to your account, once your friend is connected. You can submit any number of referrals but the discount limit is R2 500 per customer.

  1. Eligibility:
    • Social media competitions are open to South African residents, over the age of 18 years.
    • All competitions are closed to any persons who are directors, members, partners, employees, agents or consultants of RSAWEB.
  2. Entry Period:
    • Competitions start as soon as the social media post is made visible on RSAWEB social media platforms, and is open until the winner is announced and pinned to the specific competition post. Entries received after this period will not be considered.
  3. How to Enter:
    • Follow the instructions provided in the specific social media post announcing the competition.
    • Entries must comply with the guidelines specified in the post.
  4. Winner Selection:
    • Winners will be chosen at random from all eligible entries received during the competition period.
    • The decision of RSAWEB regarding the winners is final and no correspondence will be entered into.
  5. Prizes:
    • Details of the prize(s) will be outlined in the competition announcement post.
    • Prizes are non-transferable and no cash alternatives will be offered.
    • RSAWEB reserves the right to substitute the prize with another of equivalent value without giving notice.
  6. Notification of Winners:
    • Winners will be announced on RSAWEB’s official social media channels.
    • Winners will be contacted via the platform they used to enter the competition (e.g., Facebook, Instagram).
  7. Claiming Prizes:
    • Winners must claim their prize within 14 days of being notified.
    • If a winner does not claim their prize within this period, RSAWEB reserves the right to select an alternative winner.
  8. Consent:
    • By entering this competition, you agree to RSAWEB using your name, likeness, and entry details for competition purposes.
    • If you win, RSAWEB may announce and publish your name and use media content of you on marketing platforms, including electronic and social media.
    • You may be invited to participate in other marketing activities, but you have the right to decline these invitations and the use of your content at any time. If you express concerns about the use of your content, RSAWEB will make every effort to protect your identity as requested.
  9. Protection of Personal Information:
    • Any personal information not already in the public is protected in terms of the Protection of Personal Information Act.
    • RSAWEB makes provision for the protection of all personal information it receives for the purposes of administering this competition.
    • To read more about this, please look at our Privacy Policy and POPI/ PAIA Manual 
  10. Disqualification:
    • RSAWEB reserves the right to disqualify any entry that does not comply with these terms and conditions or is deemed inappropriate, offensive, or fraudulent.
  11. Modifications:
    • RSAWEB reserves the right to cancel, suspend, or amend the competition and these terms and conditions where it becomes necessary to do so.
  12. Limitation of Liability:
    • RSAWEB will not be responsible for any loss, damage, or injury that is not reasonably foreseeable from entering this competition or in connection with the use of any prize.

By participating in the competition, you agree to these terms and conditions.

Recurring Monthly Discount: Customers are eligible for a recurring monthly discount based on the selected internet speed plan. If a customer chooses to upgrade or downgrade their service speed, the discount will no longer apply. 

Eligibility: This promotion is exclusively available to New Customers signing up for new services. Existing RSAWEB clients or services are not eligible for this offer. 

Adjustment Clause: This promotion is subject to adjustment based on changes in the Consumer Price Index (CPI) and/or annual increases from RSAWEB (ISP) and Evotel (FNO). 

Promotion Period: The Double Speeds Promo is valid until 1 June 2024. 

Fibre Network Operator (FNO): This promotion is applicable only to Fibre to the Home services provided by Evotel. 

Billing Terms: The discount provided under this promotion will apply from the prorated month. 

By participating in this promotion, you acknowledge and agree to adhere to these terms and conditions. RSAWEB reserves the right to amend or terminate this promotion at any time without prior notice. 

If you have any questions or concerns regarding this promotion or its terms, please contact our customer support team by logging a ticket here. 

  • Eligibility: The Versofy Coupon (“Coupon”) is exclusively available to active Versofy customers, that are not yet a customer of RSAWEB.
  • Discount Amount: The Coupon provides a once-off discount of R500 off the first full month’s subscription fee, prorated amounts not included.
  • Usage Limitation: The Coupon is valid for use until July 31, 2024.
  • Promotional Use: Versofy is granted a unique Coupon code for promotional purposes to be shared with its customer base.
  • Continued Eligibility: The Coupon remains valid as long as the customer remains a RSAWEB customer in good standing, utilising connected fibre to the home services.
  • Expiration: The Coupon will expire and cannot be redeemed after July 31, 2024.
  • Non-Transferable: The Coupon is non-transferable and can only be used by the specified RSAWEB customer.
  • Usage Conditions: The Coupon cannot be combined with other discounts or promotions.
  • Product Validity: This Coupon is valid only for connected fibre to the home services.
  • Subject to Change: These terms and conditions are subject to change at the discretion of the issuing party.
  • Contact: For any inquiries or concerns, please contact customer support at [email protected].

By using the Versofy Coupon, you agree to abide by these terms and conditions.

Promotion Details:
RSAWEB is offering a promotional package of 55/25Mbps internet speed at the price of R495 retail including VAT on the Octotel fibre network.
UPS (Uninterruptible Power Supply) is included in the package until stock lasts.

Promotion Duration:
The promotion is valid from 11 April 2024 to 31 July 2024.

Eligibility:
This promotion is exclusively available to new customers which includes those migrating from other Internet Service Providers (ISPs), that are on the Octotel fibre network.
Excludes customers who are currently active ONT (Optical Network Terminal) customers.

Billing Terms:
If you cancel within 12 months the full charge of the UPS will be added to your final bill.

General Terms:
RSAWEB reserves the right to modify or terminate this promotion at any time without prior notice.
The promotional package is subject to availability in all areas.
All terms and conditions are subject to RSAWEB’s standard terms of service.
By participating in this promotion, customers agree to adhere to the terms and conditions stated above.
For any queries or clarifications, please contact RSAWEB customer service.

RSAWEB reserves the right to conduct a credit check on all clients. If the credit check does not yield a low-risk result, the client will be required to pay one month’s subscription upfront, along with any additional promotional items.

If the client’s account remains in good standing for over 6 months, the promotional item amount may be credited back to the account. The customer can choose to opt out of any promotion to forgo the upfront payment for said promotional items.

Promotion Details:
RSAWEB is offering the Level Up Promo in selected areas, including Kirstenhof, Sunningdale, Newlands, and Rondebosch. The promotion provides upgraded Octotel line speeds at discounted prices.

The following speeds will be effected:
75/75Mbps will level up to 150/150Mbps
150/150Mbps will level up to 300/200Mbps
300/200Mbps will level up to 400/200Mbps
400/200Mbps will level up to 1000/200Mbps

Promotion Duration:
This promotion is valid from 12 April 2024 until 31 July 2024.

Eligibility:
The promotion is exclusively available to new customers that signup with RSAWEB and Octotel, the customers must reside in the selected areas, including Kirstenhof, Sunningdale, Newlands, and Rondebosch.
Excludes customers who are currently active ONT (Optical Network Terminal) customers and those migrating from other Internet Service Providers (ISPs).

Offer Inclusions:
Free Mini UPS is included in all packages.

Billing Terms:
Clients will receive the reduced monthly rate and increased speed permanently, with standard annual increases.
Should the service be cancelled before the 12-month period, the client is liable to pay the full value of the UPS upon cancellation.

General Terms:
RSAWEB reserves the right to modify or terminate this promotion at any time without prior notice.
All terms and conditions are subject to RSAWEB’s standard terms of service.
By participating in this promotion, customers agree to adhere to the terms and conditions stated above. For any queries or clarifications, please contact RSAWEB customer service.

RSAWEB reserves the right to conduct a credit check on all clients. If the credit check does not yield a low-risk result, the client will be required to pay one month’s subscription upfront, along with any additional promotional items.

If the client’s account remains in good standing for over 6 months, the promotional item amount may be credited back to the account. The customer can choose to opt out of any promotion to forgo the upfront payment for said promotional items.

 

Promotion Details:
RSAWEB is offering a promotional internet package of 25/25Mbps at the price of R447 retail including VAT in selected areas.
The selected areas include: George (excluding Fancourt), Fisantekraal, Gugulethu, Langa, Kranshoek, Kwanokuthula, Knysna, Bredasdorp, Struisbaai, Moorreesburg, Kleinbrak, and Stilbaai areas.

Promotion Duration:
This promotion is valid from 10 April 2024 until 31 July 2024.

Eligibility:
The promotion is exclusively available to new customers, that reside in the George (excluding Fancourt), Fisantekraal, Gugulethu, Langa, Kranshoek, Kwanokuthula, Knysna, Bredasdorp, Struisbaai, Moorreesburg, Kleinbrak, and Stilbaai areas.
Excludes customers who are currently active ONT (Optical Network Terminal) customers and those migrating from other Internet Service Providers (ISPs).

Billing Terms:
Clients will receive the reduced monthly rate, with standard annual increases.

Additional Notes:
RSAWEB reserves the right to modify or terminate this promotion at any time without prior notice.
The promotional package is subject to availability in the specified selected areas.

All terms and conditions are subject to RSAWEB’s standard terms of service.
By participating in this promotion, customers agree to adhere to the terms and conditions stated above.For any queries or clarifications, please contact RSAWEB customer service.

Recurring Monthly Discount:
As a new customer signing up for new services with RSAWEB, you are eligible for a recurring monthly discount based on the selected internet speed plan. However, please note that if you choose to upgrade or downgrade your service speed at any point, the discount will no longer apply.  

Eligibility: 
This promotion is exclusively applicable to new customers signing up for new services and does not extend to existing RSAWEB clients or services. 

Adjustment Clause:
Please be aware that this promotion is subject to adjustment based on changes in the Consumer Price Index (CPI) and/or annual increases from RSAWEB (ISP) and Fibre Network Operators (FNO). 

Billing Terms: 
The discount provided under this promotion will apply from the prorated month. 

Applicable FNOs: 
This promotion is applicable to selected services provided by the following Fibre Network Operators: Vumatel, Openserve, Thinkspeed, LightStruck, FibreGeeks, and Demux. 

By participating in this promotion, you acknowledge and agree to adhere to these terms and conditions. RSAWEB reserves the right to amend or terminate this promotion at any time without prior notice.  

If you have any questions or concerns regarding this promotion or its terms, please contact our customer support team by logging a ticket here

 

Recurring Monthly Discount:
Customers are eligible for a recurring monthly discount based on the selected internet speed plan. However, please note that if you choose to upgrade or downgrade your service speed, the discount will no longer apply. 
 
Eligibility:
This promotion is exclusively available to New Customers signing up for new services. Existing RSAWEB clients or services are not eligible for this offer. 
Adjustment Clause: Please be aware that this promotion is subject to adjustment based on changes in the Consumer Price Index (CPI) and/or annual increases from RSAWEB (ISP) and Metro Fibre (FNO). 
 
Billing Terms:
The discount provided under this promotion will apply from the prorated month. 
 
Area-Specific Products:
New products, specifically the 40Mbps and 60Mbps packages, are on the MFN Nova network and are therefore area-specific. 
 
Exclusion Clause:
The 20Mbps and 250Mbps packages are not included in these discount promotions but are available on standard pricing. 
 
By participating in this promotion, you acknowledge and agree to adhere to these terms and conditions. RSAWEB reserves the right to amend or terminate this promotion at any time without prior notice. 
 
If you have any questions or concerns regarding this promotion or its terms, please contact our customer support team by logging a ticket here.
Terms and Conditions
Eligibility:
Offer valid for new fibre to the home customers only, signing up on the Openserve Fibre network including web connect products.
Applicable to all plan speeds on the Openserve Fibre Network.
Promotion Details:
The first full month of service is free. When signing up on the Openserve Fibre Network.
Prorated fees will apply if the service is activated throughout the month.
Service Activation:
Offer valid upon successful activation of the eligible plan.
Plan Changes:
If the customer downgrades or switches within the three months, the free month offer will be voided, and charges for the free month will apply.
Promotion Duration:
The offer is valid for new sign-ups within the promotional period from 26 July 2024 to 26 October 2024.
RSAWEB and Openserve reserve the right to modify or discontinue the promotion at any time without prior notice.
Installation Fees:
Standard installation fees apply unless otherwise stated.
Availability:
The offer is subject to service availability in the customer’s area on the Openserve network.
General:
These terms and conditions are subject to the general terms and conditions of RSAWEB.
Customer Support:
For inquiries or assistance, please contact our customer support team by logging a ticket here.
By signing up for this offer, you agree to these terms and conditions.
Eligibility:
Offer valid for new fibre to the home customers only, signing up on the Openserve Fibre network (Excludes OWC).
Applicable to plans with speeds of 50/25Mbps and above.
Promotion Details:
The first full month of service is free. When signing up on speeds 50/25Mbps and above, a free Mini UPS will be included with the subscription.
Prorated fees will apply if the service is activated throughout the month.
Service Activation:
Offer valid upon successful activation of the eligible plan.
Mini UPS:
The Mini UPS will be provided at the time of installation.
Limited to one Mini UPS per household.
Plan Changes:
If the customer downgrades to a plan below 50 Mbps/25 Mbps within the first twelve months, the free month and Mini UPS offer will be voided, and charges for the free month and Mini UPS will apply.
Promotion Duration:
The offer is valid for sign-ups within the promotional period from 26 July 2024 to 26 October 2024.
RSAWEB and Openserve reserve the right to modify or discontinue the promotion at any time without prior notice.
Installation Fees:
Standard installation fees apply unless otherwise stated.
Availability:
The offer is subject to service availability in the customer’s area on the Openserve network.
General:
These terms and conditions are subject to the general terms and conditions of RSAWEB.
Customer Support:
For inquiries or assistance, please contact our customer support team by logging a ticket here.
By signing up for this offer, you agree to these terms and conditions.

Need help?

As part of our commitment to delivering exceptional customer service, we want to ensure your online experience is smooth sailing. The shortcuts below will help you manage your online services safely.

Get technical support for connectivity issues

Move your services (relocate), change your package or deactivate your services

Change your banking details, contact details or add a secondary contact

Manage your account, arrange payment plan, and query your Sanlam Reality discount

Talk to our support team instantly via Live Chat

Our Service Desk agents are available

Monday – Friday: 7am – 8pm

Sat, Sun and Public Holidays: 8am – 8pm

Need help?

As part of our commitment to delivering exceptional customer service, we want to ensure your online experience is smooth sailing. The shortcuts below will help you manage your online services safely.

Get technical support for connectivity issues

Move your services (relocate), change your package or deactivate your services

Change your banking details, contact details or add a secondary contact

Manage your account, arrange payment plan, and query your Sanlam Reality discount

Talk to our support team instantly via Live Chat

Our Service Desk agents are available

Monday – Friday: 7am – 8pm

Sat, Sun and Public Holidays: 8am – 8pm

Your Home

Small & Medium Business